Support Specialist

What role you will play in team: You'll provide technical support to our employees, resolving IT issues and ensuring smooth operation of systems.

What you will do: You'll troubleshoot software and hardware problems, provide technical guidance, and maintain our IT infrastructure.

Key responsibility:

• Provide first-line technical support to end-users
• Troubleshoot hardware, software, and network issues
• Document and resolve technical problems
• Maintain and update IT documentation

• Install and configure software and hardware
• Ensure data security and compliance.

Required Qualification and Skills:

• Bachelor's degree in computer science or related field
• Proven experience in providing IT support
• Excellent problem-solving skills
• Strong knowledge of networking and IT infrastructure
• Experience with ticketing systems

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• Excellent communication and interpersonal skills.

Benefits Included:

• Competitive salary and benefits
• Professional development opportunities
• Challenging and rewarding work environment
• Collaborative work culture

A Day in the Life: Responding to technical issues from users, troubleshooting problems, documenting solutions and constantly learning about new technologies and systems.