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Job Description
Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.
Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!
Main Responsibilities
- To coordinate big projects with all the departments related(CS&LOG, Sales, Mkt, After Sales, Master Trainings, 3PL, External suppliers & Finance) from tender negotiation until the project handover/cash collection.
- To address all the inquiries from the customers to the related departments in order to provide the best customer experience for our customers.
- Grant an adequate installation competences coverage of our installation network (3Pls, After Sales Tech) through e-learning platform certification, training classes and on the job; Verify the cascading of D&I Guidelines and Protocols across the network. (ie: fixing requirement, etc.)
- Responsible to monitor any feedback from the market (NPS, FFM, Snagging) to identify failure on delivery and installation processes; propose solution to identified problems, also escalating to HQ Quality and Logistics Department
- Perform quality Auditing on installation to verify that Technogym D&I protocols are duly respected by logistic partners
- Responsible to monitor the correct use and adoption of Technogym Installation Form
- Perform Audit to verify that product requiring fixing are duly installed;
- Responsible to verify that logistic partners are compliant to HSE requirements and contractual obligation on required certifications
- Responsible of Snagging Process management: Work order analysis, root cause identification and problem-solving activities
- Cost allocation
- Prepare and share with CM and HQ periodical reporting to monitor Quality D&I Kpis
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Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are structured and process-oriented with strong attention to detail and a passion for excellence and execution. You are a team player, accountable, as well as transparent, open, and willing to learn.
What You Should Bring
- Ideally around 1-2 years relevant experience as a Logistics Specialist and/or working in the Logistics field
- Strong communications skills, both in terms of building internal relationships with key Technogym teams and liaising with warehouse management and in/out logistics flow management
- An in-depth understanding of and experience in using SAP and, ideally, advanced knowledge of the Microsoft Office package
- Some knowledge of the fitness industry, performance, health and product use would be a plus.
We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true
Skills
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About Company
Technogym, the Wellness Company is a world leader in designing and manufacturing fitness equipment. We provide customised solutions to private homes, fitness clubs, hotels, spas, rehabilitation centers, corporate gyms, universities, professional sports facilities and more. Technogym embodies the philosophy of Wellness, which calls for a balanced lifestyle through regular exercise, healthy eating and a positive mental attitude. The company was founded in 1983 by wellness visionary Nerio Alessandri, who designed the first piece of Technogym equipment in his garage in Cesena, Italy. Since then the company has grown to become one of the world's leading manufacturers of state-of-the-art fitness equipment, renowned for its timeless Italian design and innovative technology. With over 2,300 employees across 14 branches in Europe, America, Asia, Middle East and Australia, Technogym exports 90% of its production to 100 countries. Every day, over 50 million people train with Technogym equipment in more than 80,000 Wellness Centres and 300,000 homes all over the world. Technogym has been the Official Supplier of the last 8 editions of the OIympic Games - from Sydney 2000 to Tokyo 2020 - and of the 2018 Commonwealth Games. Its dedication and state-of-the-art solutions conquered many top-level athletes and sports teams from tennis star Rafael Nadal to Ferrari Formula 1, from Juventus football club to Luna Rossa sailing team. But the endeavour never stops since its mission is, today like 30 years ago, to put Wellness into everybody’s house helping them to live a healthier life.
Important dates & deadlines?
Application Deadline
01 Sep 26, 01:36 PM IST
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Delivery And Installation Specialist
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