Teknobuilt - Business Analyst

Key Responsibilities:
- Gather, analyse, and document business requirements from stakeholders.
- Collaborate with cross-functional teams (product, technology, operations, sales) to design solutions that meet business objectives.
- Prepare Business Requirement Documents (BRDs), Functional Specifications, User Stories, and Use Cases.
- Conduct process mapping and gap analysis to identify areas for improvement.
- Support in developing business cases, feasibility studies, and impact analysis for new initiatives.
- Liaise between business teams and technical teams to ensure a clear understanding of requirements.
- Assist in preparing presentations, reports, and dashboards for management decision-making.
- Support testing activities (UAT) by validating solutions against requirements.

- Research industry trends, competitors, and market opportunities to support business strategy.
- Ensure compliance with organisational standards and assist in ISO certification readiness (if applicable).
Skills & Competencies:
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication abilities.
- Proficiency in documentation tools (MS Office, Visio, JIRA, Confluence, or similar).
- Knowledge of business process modelling, requirement gathering techniques, and gap analysis.
- Familiarity with CRM tools and data analysis (Excel, Power BI, or equivalent).
- Ability to work collaboratively across diverse teams and manage multiple priorities.
- Basic understanding of software development life cycle (SDLC), Agile, and Scrum methodologies.
- Attention to detail with a structured and methodical approach.

Qualifications:
- Bachelor's degree in business administration, Information Technology, Computer Science, or related field (master's degree preferred).
- 3 -5 years of experience as a Business Analyst or in a similar analytical/consulting role.
- Experience in IT/Software, Consulting, or SaaS domain preferred.
- Certification in Business Analysis (CBAP, CCBA, ECBA) or Agile (CSM, PMI-ACP) will be an added advantage