International Chat - Upselling || Gurgaon

Roles and Responsibilities:

• Provide customer support through various channels such as calling,email, chat, and non-voice processes.
• Handle international customer inquiries with a focus on blended process (calling+email + chat).
• Offer product solutions to customers based on their requirements.
• Maintain accurate records of customer interactions using CRM software.
• Collaborate with internal teams to resolve complex issues.

Desired Candidate Profile

• 0-3 years of experience in BPO Customer Service or related field.
• Strong communication skills for effective interaction with customers via multiple channels (email, chat).
• Ability to work in a fast-paced environment handling multiple tasks simultaneously.
• Proficiency in International Chat Process and Non-Voice Process is essential.
• Any graduates/post-graduates or pursuing are eligible (but should be available for 3 months after selection without any leaves)

Job Details:

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  Get Hired
  Any 5 days of working
• Any 2 days of Week off
• Shift- 9 hours (Including 1 Hour break)
• Rotational Shifts/ Week-off
• Salary - 27000/-
• Location- Gurgaon

Contact -

HR Usree - 8944955916 or mail your cv at usree.patra@teleperformancedibs.com