85+ Applicants
Posted: 2 months ago
2-5 years
Bengaluru
work from office
Posted: 2 months ago
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Applicants: 85+
Job Description
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Job Description
We are looking for a skilled Team Leader to join our Operations team in Domestic, responsible for leading and managing a team of professionals. The ideal candidate will have a strong background in IT Enabled Services/BPO and CRM.
Roles and Responsibility
- Lead and manage a team of operations professionals to achieve business objectives.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with cross-functional teams to resolve operational issues and enhance customer satisfaction.
- Analyze performance metrics and provide feedback to team members for improvement.
- Ensure compliance with company policies and procedures.
- Identify and mitigate risks to ensure seamless operations.
Job Requirements
- Proven experience as a Team Leader in Operations or a related field.
Looking to get Placed? Try our Placement Guarantee Plan
- Strong knowledge of IT Enabled Services/BPO and CRM.
- Excellent leadership and management skills.
- Ability to analyze data and make informed decisions.
- Strong communication and problem-solving skills.
- Experience in managing and motivating a team to achieve business goals.
- A graduate degree is required for this position.
Skills
OperationsBpoCustomer SatisfactionComplianceLeadershipCrmTeamDomesticIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
29 Apr 26, 05:41 PM IST
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