Team Leader- Operations|Domestic

We are looking for a highly skilled and motivated individual to join our team as a Customer Support Executive in an international setting. The ideal candidate should have 4-7 years of experience.

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service through various communication channels.
• Collaborate with internal teams to address complaints and concerns.
  
• Maintain accurate records of customer interactions and transactions.
• Identify opportunities to upsell and cross-sell products or services.
• Stay updated with company policies and procedures to provide informed support.

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  Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving and analytical skills.
• Proficient in using computer systems and software applications.
• Ability to adapt to changing situations and priorities.
• Strong attention to detail and organizational skills.