93+ Applicants
Posted: 1 month ago
0-1 years
Bengaluru / Bangalore, Karnataka
work from office
Posted: 1 month ago
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Applicants: 94+
Job Description
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Job Description
This full-time role is for a dedicated and detail-oriented Medical Billing and Insurance Claims Specialist to join a team that operates an AI platform specializing in medical billing. The successful candidate will provide vital support by ensuring accurate and compliant medical billing operations.
Key responsibilities include:
Key responsibilities include:
- Outbound Calling: Contacting insurance companies and payors to collect essential information like claim statuses and denial reasons in full compliance with applicable healthcare regulations.
- Data Categorization and Labeling: Accurately recording, categorizing, and labeling all gathered information and call outcomes for consistent reporting and analysis, using provided taxonomy and definitions.
- Call Transcript Analysis: Analyzing recorded transcripts to extract actionable insights, identify trends (especially recurring denial reasons), and compile findings into reports to support process improvements and optimize workflows.
- Minimum of 6 months to 1 year of experience in medical billing or insurance claims
- English B1 - Oral and written comprehension
- Familiarity with healthcare regulations and excellent communication skills.
- Experience with medical billing software is a plus.
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About Company
TELUS International is a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions for global brands. We combine advanced technology with a team of highly skilled, passionate people to deliver exceptional experiences that shape the future of customer engagement.
Important dates & deadlines?
Application Deadline
16 Jul 26, 03:17 PM IST
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