Customer Experience Specialist Sales

Tesla

Business Development / Sales

147+ Applicants

Posted: 10 months ago

3-7 years

Abu Dhabi - United Arab Emirates

Work from Office

Posted: 10 months ago

Applicants: 149+

Job Description

About Company

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Job Description

What To Expect
As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation strategies. You are driven by the mission of Tesla to accelerate the world s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.

What Youll Do

Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture,

Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience,

Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities,

Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems. Regularly update customer profiles with relevant information obtained during interactions,

Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion,

Collaborate with sales teams, and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition,

Maintain a positive and professional attitude at all times, providing an excellent customer experience that is reflective of Teslas values.

What Youll Bring

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Excellent interpersonal skills with a natural ability to build rapport and engage with customers.

Strong knowledge of Teslas products, including vehicles, solar panels, and energy storage solutions,

Ability to communicate information in an easy-to-understand manner,

Proven track record of delivering excellent customer experiences,

Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment,

Flexibility to work on weekends and evenings as required,

A passion for Teslas mission to accelerate the worlds transition to sustainable energy,

GCC Driving license

Skills

Customer ServiceDeliveryStore

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About Company

Tesla designs and manufactures electric vehicles, battery energy storage devices from stationary battery packs for homes and businesses to large-scale utility projects, and solar panels and solar roof tiles, and related products and services.

Important dates & deadlines?

Application Deadline

12 Sep 25, 04:12 PM IST

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