Customer Experience Executive (International Voice)

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Job Summary

We are looking for experienced International Customer Service Executives to handle voice-based customer interactions for global clients. The role involves resolving customer queries, providing accurate information, and ensuring a high level of customer satisfaction while adhering to quality and compliance standards.

Interested Candidates:
Call / WhatsApp your resume to [HR Sameera @ 9900975043]

Key Responsibilities

• Handle inbound/outbound calls for international customer
• Resolve customer issues in a professional and timely manner

• Maintain service quality, accuracy, and compliance
• Meet performance metrics such as AHT, CSAT, and QA scores
• Document customer interactions accurately
  

Eligibility Criteria

• Freshers not eligible
• Minimum 1 year experience in International Customer Service Voice
• Any Graduate / Undergraduate
• Excellent English communication skills (mandatory)

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• Willingness to work in rotational/night shifts

What We Offer

• Attractive salary + incentives
• Cab facility (as per company policy)
• Paid training and onboarding
• Career growth with leading MNC clients
• Professional and supportive work environment

Interested Candidates:
Call / WhatsApp your resume to [HR Sameera @ 9900975043]