Insurance Companion (Associate Advisor)

Thodu Insurance empowers individuals and families to make informed insurance decisions through unbiased health and life insurance advice. Committed to providing clear and transparent guidance, Thodu ensures no spam, high-pressure sales tactics, or confusing jargon.

Most insurance agents disappear the moment a policy is sold. At Thodu, that is exactly when our work begins. As an Insurance Care Companion, you wont be a salesperson; you will be a professional Problem Solver. You will help Indian families navigate the most confusing financial decisions of their lives and stand by them when they are at their most vulnerableduring a medical crisis.

• The Translator: Take complex, jargon-heavy insurance policies and simplify them into Grandmother-friendly summaries.
• The Guide: Conduct unbiased Policy Audits for potential members, showing them exactly where their current coverage fails them.
• The Claim Hero: Be the point of contact when a claim occurs. This involves coordinating with hospitals, managing paperwork, and ensuring the family feels supported, not stranded.
• The Content Voice: Help create Advice-first content for our WhatsApp and Instagram communities, sharing real stories and tips.

• Recent Graduate: Any stream. We value your attitude more than your degree.
• High EQ (Emotional Intelligence): You can stay calm and empathetic when talking to someone in a hospital waiting room.
• The Teacher Vibe: You enjoy explaining things. You are the person friends call to help them fill out a tough form.
• Ethical Core: You would rather lose a sale than sell a bad policy.
• Linguistic Clarity: Fluent in English, Hindi and Telugu.

We dont measure you by Calls Made. We measure you by:

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   Trust Score (NPS): How likely is a customer to recommend you to others
2. Claim Resolution Speed: How quickly and smoothly did you help a family get their discharge
3. Retention Rate: The percentage of families who choose to stay with Thodu because they trust your advice.
   

• Un-learn the Bad Habits: We will train you in the Service-First model of insurance that is reshaping the industry.
• Direct Impact: You arent a cog in a machine. You are literally saving families from financial ruin.
• Founder Access: Work directly with the founders to build the marketing and operations playbook of a growing startup.
• The No-Spam Guarantee: We provide a workplace where you can be proud of what you do. No unethical targets. Ever.