Xactly - Sales Compensation Admin

Overview:

Were seeking a skilled and detail-oriented Xactly Sales Compensation Administrator to manage and optimize our suite of Xactly tools, including Xactly Incent, Xactlys Expense & Amortization module, Forecasting, Analytics and reporting. This individual will play a key role in ensuring the data integrity and accuracy of sales compensation plan data, and automating workflows. This individual will work with our Sales Incentives to support our Sales team and leadership, Finance, and Analytics teams. A strong understanding of compensation design, quota management, and commission calculations and processing is essential.

Key Responsibilities:

System Administration & Configuration

- Serve as the primary administrator for Xactly Incent and related modules, ensuring accurate processing of sales compensation plans.

- Configure and maintain crediting rules, quotas, compensation plans, workflows, and calculations.

- Manage system updates, enhancements, and integrations with Salesforce and ERP systems.

- Maintain data integrity across all integrated platforms.

- Troubleshoot and resolve system issues in a timely and efficient manner.

User Support & Enablement

- Provide ongoing support to end-users including sales reps, finance, and leadership.

- Create and maintain system documentation and training materials.

- Conduct training sessions and workshops to ensure effective platform adoption.

Process Optimization & Automation

- Partner with Sales Operations, Finance, and IT to automate manual commission workflows and streamline compensation processes.

- Improve data flows between Salesforce, Xactly, and Workday systems.

- Recommend and implement best practices in sales performance management and incentive compensation.

Reporting & Compliance

- Develop and maintain reports and dashboards for visibility into compensation metrics, attainment, and performance trends.

- Ensure the accuracy of commission calculations and payout forecasts.

- Support quarterly audits and compliance requirements in partnership with Finance.

Qualifications:

- 5+ years of experience in compensation design, commission processing, and Xactly system administration.

- Expertise in Xactly Incent and familiarity with related modules (Xactly Incent, Xactlys Expense & Amortization module, Forecasting, Analytics and Reporting).

- Strong understanding of crediting logic, sales compensation Design, and quota management.

- Experience integrating and working with Salesforce CRM, Workday, and data warehouses including data extraction and reporting.

- SQL and data management skills preferred

- Exceptional analytical and troubleshooting skills with attention to detail.

- Ability to work cross-functionally in a fast-paced, collaborative environment.

- Prior experience in SaaS, Tech, or Enterprise Sales environments is a plus.

- Xactly Administrator or related certifications are a plus.