Hiring Customer Care Executive For E-Commerce Process || Bangalore

Directly call to Ms.Prachi- 7649893484 for further queries

We are hiring experienced professionals for an Email Support (Non-Voice) Process with a reputed organization. Candidates with strong written communication skills and relevant experience are encouraged to apply.

Job Responsibilities

• Handle customer queries and concerns through Calls only
• Provide clear, accurate, and professional written responses
• Resolve customer issues within defined TATs
• Maintain proper documentation of all customer interactions

• Coordinate with internal teams for issue resolution when required
• Ensure adherence to quality, compliance, and process guidelines
• Deliver consistent customer satisfaction through effective email handling
  

Eligibility Criteria

• Education: 12th pass & above
• Experience: Minimum 1 Year of experience in Customer Support (mandatory)
• Language:

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  Excellent English comprehension and writing skills
  

Shift Details

• Shift timing -08 AM-09 PM (Any 9 hrs shift)
  

Salary & Benefits

• CTC: 28,000
• Travel Ticket will be provided by the company.
• 14 days accommodation and one time meal