Information Technology Product Manager

We are looking for an IT Product Manager who can own the end-to-end lifecycle ofTicketak'sdigital products across web and mobile platforms. You will work at the intersection of business, technology, and user experience, ensuring our platform is scalable, reliable, and continuously evolving to meet user and partner needs.

Key Responsibilities:

Product Strategy & Ownership

• Own the product roadmap forTicketak'sweb and mobile applications
• Translate business goals into clear product requirements and technical specifications
• Define product vision aligned with customer experience, revenue, and scalability

Technical & IT Collaboration

• Act as the bridge between business teams and engineering
• Work closely with developers, QA, DevOps, and UI/UX teams to deliver features on time
• Ensure system performance, uptime, data security, and API integrations with cinema partners

Stakeholder & Partner Management

• Collaborate with internal teams (Marketing, Sales, Operations, Support)
• Coordinate with external partners such as cinema chains, payment gateways, and vendors
• Manage third-party integrations and ensure SLA compliance

Data, Analytics & Optimization

• Track KPIs like conversion rate, booking success rate, app performance, and drop-offs
• Use analytics tools toidentifyopportunities for UX, feature, and funnel improvements
• Drive A/B testing and iterative enhancements

Process & Delivery

• Lead sprint planning, backlog grooming, and release cycles
• Ensure Agile best practices and documentation standards
• Manage risk, dependencies, and post-release evaluations

Required Skills & Qualifications

Must Have

• Bachelor's degree in Engineering, IT, Computer Science, or related field
• 48 years of experience as a Product Manager / Technical Product Manager
• Strong understanding of web & mobile app development, APIs, and cloud platforms
• Experience working with consumer-facing platforms(ticketing, e-commerce, fintech, OTT preferred)
• Excellent stakeholder management and communication skills

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Good to Have

• Experience in entertainment, cinema, or aggregator platforms
• Familiarity with UAE/GCC digital payment systems
• Knowledge of Agile/Scrum tools (JIRA, Confluence, etc.)
• Exposure to analytics tools like GA,Mixpanel, Firebase

What We Offer

• Opportunity to work with apioneer entertainment-tech platform in the UAE
• High ownership role with real impact on millions of users
• Fast-paced startup environment withstrong growthpotential
• Competitive salary and performance-linked incentives

Ideal Candidate Profile

You are tech-savvy, data-driven, and user-obsessed, with the ability to balance business priorities and technical feasibility. You thrive in fast-moving environments and enjoy building products that users love and rely on.

WhyTicketak

Build products used by thousands of movie-goers across the UAE and be part of a fast-growing entertainment-tech platform.