102+ Applicants
Posted: 7 months ago
1-5 years
Imphal,
Manipur
Work from Office
Posted: 7 months ago
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Applicants: 102+
Job Description
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Job Description
- The Customer Tech Support position at TL SOFT TECH in Imphal is a full-time on-site role dedicated to providing support to customers regarding antivirus software installations. As a Customer Tech Support representative, your primary responsibilities will include troubleshooting technical issues, handling customer inquiries, and ensuring customer satisfaction. You will be expected to diagnose and resolve technical problems efficiently while maintaining detailed documentation of the issues and solutions provided. Additionally, staying updated on antivirus products and services is crucial for this role.
To excel in this position, you should possess strong interpersonal skills, effective communication abilities, and prior experience in customer support. Analytical skills are essential for troubleshooting and resolving technical issues promptly. Dedication to delivering high-quality service and ensuring customer satisfaction are key aspects of this role. A solid technical aptitude and familiarity with antivirus software are necessary qualifications. Previous experience in a tech support or customer support role is preferable, and a Bachelor's degree in Computer Science, Information Technology, or a related field would be advantageous.
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If you are passionate about providing excellent customer support, possess strong technical capabilities, and are willing to work on-site in Imphal, we encourage you to apply for the Customer Tech Support position at TL SOFT TECH.,
Skills
Customer SupportCustomer SatisfactionAnalytical SkillsAntivirus SoftwareInterpersonal SkillsCustomer SupportTechnical AptitudeCustomer SatisfactionCommunicationTroubleshootingIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
26 Oct 25, 01:30 PM IST
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