Sr. Associate/Lead- SCM

Location: Kadubeesanahalli, Bengaluru, Karnataka 560103

We are seeking an experienced Warehouse Manager to oversee and optimize our multiband warehouse operations. The ideal candidate will have a proven track record in managing inbound and outbound Warehouse Operations, inventory control, and ensuring operational efficiency. The role demands a strategic thinker with a strong background in warehouse management, process improvement, and team leadership

Key Responsibilities

Inbound Operations

• Drive and achieve targets for key inbound KPIs such as Receiving, Putaway, Order Processing and Inventory Accuracy
• Meet end-to-end turnaround time as per defined KPIs and work on enhancing warehouse efficiency and productivity

Warehouse Operations

• Manage inbound and outbound warehousing operations in the region
• Support expansion and growth plans for the region with effective use of technology in operations
• Handle common business issues independently, seeking guidance on complex or non-routine topics

Inventory Control

• Conduct regular inventory counts and reconcile discrepancies
• Implement inventory management systems and procedures to optimize accuracy and efficiency
• Monitor product quality and ensure compliance with storage requirements
• Coordinate with the procurement team to replenish stock as needed and minimize stockouts

• Enforce safety regulations and best practices to maintain a secure work environment
• Conduct regular safety inspections and address any hazards or concerns
• Ensure compliance with company policies and local, state, and federal regulations
• Implement measures to prevent loss, damage, or theft of inventory

Process Improvement

• Identify areas for process improvement and efficiency gains within the warehouse
• Collaborate with cross-functional teams to implement changes and streamline operations
• Analyze KPIs to measure and track warehouse performance
• Continuously seek opportunities to optimize workflows and reduce costs

Leadership and Team Management

• Lead and mentor a team of warehouse supervisors, logistics coordinators, and other staff to ensure high performance and productivity
• Develop and implement strategies to optimize warehouse and outbound logistics operations
• Oversee inventory control processes, including cycle counting, stock reconciliation, and obsolete inventory management

Matrix Management and Multi-Brand Handling

• Coordinate and manage the storage and distribution of multiple brands, ensuring brand-specific requirements are met
• Utilize matrix management techniques to optimize space utilization, inventory management, and resource allocation across brands

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Warehouse Performance Measurement and Analytics

• Develop and implement KPIs to measure and evaluate warehouse performance
• Utilize data analytics and reporting tools to identify trends and opportunities for optimization
• Prepare and present detailed performance reports to senior management

SLA Management and Compliance

• Define, monitor, and enforce Service Level Agreements (SLAs) with internal and external stakeholders
• Ensure strict compliance with SLAs, addressing any breaches or operational issues promptly
• Collaborate with cross-functional teams to align warehouse operations with overall business objectives

Marketplace and D2C Order Fulfillment

• Oversee the fulfilment processes for Marketplace and D2C orders, ensuring timely and accurate order processing
• Implement advanced order management systems and technologies to enhance efficiency
• Monitor and optimize order flow to ensure superior customer satisfaction
• Manage the order fulfilment process to ensure accurate and on-time delivery of customer orders

3PL Warehousing and Partnership Management

• Establish and maintain robust relationships with third-party Warehouse providers to streamline operations
• Conduct regular performance reviews and audits of 3PL services, addressing any performance gaps proactively