TotalEnergies - Business Manager - Distribution - Lubricant Industrial Sales - East

Job description :

Role & responsibilities :

- Develop and agree (both internally and externally) the annual territory plan for each Account in the territory ensuring these plans are aligned with the overall business strategy and any agreements with relevant strategic partners (OEM etc.)

- Deliver financial performance targets for the Accounts within territory.

- Execute prospecting strategy for the territory, including data gathering, competitor and market knowledge, stakeholder and relationship management and tender/offer processes. Ensure long term growth by always seeking sufficient prospect customers and providing regular updates to the prospecting database.

- Manage Distributor business reviews to communicate and prove value delivery and reinforce relationships.

- Ensure that Distributors Implement the annual plans & customer service by.

- Identifying critical customer needs, and match our Value Proposition to those needs.

- Execution of agreed activities to maximize Customer and Company objectives and value

Manager customer Relationship through distributor and resolve issues, if any.

- Proactively manage and challenge all revenues and costs associated within the activity at the Account to maximize impact on Account profitability.

- Improve and deliver customer experience in territory. Ensure delivery of our promises by seeking continuous improvement and efficiency in all operations making sure the voice of the customer is represented in every decision we make. Drive standardization of our sales offers in line with our basic customer offer.

- Working remotely and autonomously in sales territories.

- Communicate and manage relationship with functions to ensure functional support requests are acted on and implemented.

- Effectively use Customer Relationship Management tools(Salsa) to manage all aspects of the account relationship and build sustainable relationships throughout the distributor & customer organization, as well as our organization

Preferred candidate profile :

- Degree in Mechanical / Production Engineering from an institute of repute with 5-10 years experience in Industrial sales.

Experience:

- Managing Distributors. Understanding of B2B sales Management is essential.

- Experience of dealing with multiple stakeholders both within & outside the organization.

- Track record of delivery of sales target & performance