AWS

Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Roles & Responsibilities:

• Provide ongoing support to clients, acting as the interface between the client and the system or application.
• Accurately define client issues and interpret and design resolutions based on deep product knowledge.
• Utilize exceptional communication skills to ensure world-class systems are running smoothly.
• Collaborate with cross-functional teams to ensure timely resolution of client issues. Professional & Technical Skills:
  
• Must To Have Skills: Experience in AWS Administration.
• Good To Have Skills: Experience in Microsoft Windows Desktop Management.
• Strong understanding of system or application support.
• Excellent communication and interpersonal skills.

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  Ability to accurately define and resolve client issues.
• Collaborative mindset and ability to work effectively in cross-functional teams. Additional Information:
• The candidate should have a minimum of 3 years of experience in AWS Administration.
• The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering effective solutions.
• This position is based at our Gurugram office.