TRINITY - Manager - Operations & Analytics

About the TGaS Advisors Business Unit:
- TGaS - Advisors is a management advisory firm focused on providing comprehensive benchmarking and advisory solutions to commercial operations leaders across the biopharmaceutical industry.TGaS provides commercial leaders with solutions focused upon these key areas: Field Operations, Incentive Compensation, Market Access, Patient Support Services, Pricing & Contract Management, Commercial Analytics & Insights, Omnichannel Marketing, Medical/Regulatory/Legal, Marketing Operations, Learning & Development and Medical Affairs.
- TGaS serves clients across the spectrum of large tier, midtier, and emerging life sciences (pre-commercial) organizations.
- TGaS - Advisors contributions help to inform our clients' commercial structures, operating practices, resource planning and capabilities development.
- Manager, Operations and Analytics Description
- The Manager role at TGaS is for an integral member of project teams working closely with management and other team members.
- We are looking for a driven, committed, and energetic individual who will be responsible for leading a team to work with benchmark and survey information from clients and produce high quality deliverables with the information.
- The candidate will have a proven track record of leadership, strategic thinking, analytical skills, and experience with using analytical tools and techniques on structured databases.
- The position will require a driven person to lead and execute projects for clients in the pharmaceutical industry.
- The candidate will also be experienced in using analytical tools to organize and present information in a format that makes the information easy to understand, and highlights trends and key findings.
- In addition, the Manager will bring understanding of the pharmaceutical industry to the role, as well as knowledge of the specific subject areas they are supporting.
- The Manager will apply this knowledge to enhance the insights and analysis they and their team provide.
- The Manager will also demonstrate the ability to lead projects, working directly with clients and practice leads to refine project requirements, scope, and timing of delivery.
- This is a 'hands on' managerial role that requires the manager to both execute on client deliverables, as well as manage a team that efficiently delivers on a larger set of projects.
- The Manager will also ensure that product changes / innovations are be implemented in a timely manner.
- The Manager will vet existing processes and standards and develop and implement a plan to roll out the changes.

Primary Responsibilities:
- Work with practice teams to implement new offerings, launch solutions, and provide operational support to deliver solutions.
This will include:
- Participate in ongoing product development, and implement changes that affect operational support of product.
- Identify ways to utilize analytics and technology to improve benchmark product offerings
- Take leadership role on projects and collaborate with internal stakeholders
- Identify client opportunities and/or challenges during the benchmarking / VHow process.
- 'Hands on' role of providing analysis and delivering benchmarks and VHows.
- How is a survey distributed to our customers to capture data on how other companies are accessing an industry topic
- Provide leadership to team.
This will include:
- Manage and implement innovation by identifying impacts to underlying processes and deliverables and ensuring timely roll out of changes.
- Manage and monitor workload of team and allocate projects to meet project timelines
- If manager has direct reports, provide career development to them by communicating performance feedback and assigning projects that will assist with their growth
Skills and Experience Required:
- 5 to 10 years of professional experience based on a combination of pharmaceutical industry experience and/or operations & analytics experience.

- Prior expertise should include hands on analytical roles using diverse datasets to generate insights for clients.
- Demonstrate leadership aptitude through project management
- Proven leadership and the ability to think strategically and set direction for products and services.
- Strong expertise in Microsoft Office tools: Excel, PowerPoint, Word.
- Understanding of market research concepts, and survey design and implementation, and strong writing skills.
- Experience with survey tools, data visualization tools, and CRM tools
- Developing Standard Operating Procedures
Skills and Experience Preferred:
- Preferred people management role experience.
- Experience in Sales/Field Operations, Incentive Compensation, and Commercial Analytics & insights
- Experience Qualtrics.com and Salesforce.com
- Experience in Newer Microsoft Applications: Power Automate, Power Query, Power BI
- Experience with Artificial Intelligence tools
- MBA degree (or equivalent) preferred