Sales Support Assistant

Department Icon Business Development / Sales
147+ Applicants
Posted: 8 months ago
2-6 years
Karnataka
Work from Office

Posted: 8 months ago
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Applicants: 147+
Job Description
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Job Description

    As a Sales Support Executive, your role will involve assisting the sales team in managing holiday package sales and travel arrangements to ensure customer satisfaction and contribute to sales closure. Your responsibilities will include:
    - Assisting the sales team with handling customer inquiries regarding domestic and international holiday packages.
    - Preparing and sharing customized itineraries, quotations, and proposals for clients.
    - Coordinating with suppliers such as hotels, airlines, transport providers, and DMCs to secure the best rates and availability.
    - Supporting in booking flights, hotels, transfers, and activities based on client requirements.
    - Maintaining timely and professional communication with customers to ensure high satisfaction levels.
    - Keeping track of leads, follow-ups, and booking confirmations using CRM/Excel trackers.
    - Providing administrative support to the sales team by handling documentation, invoicing, and generating reports.
    - Handling basic post-sales support tasks including issuing travel vouchers, confirmations, and making changes to itineraries.

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    - Assisting in resolving client queries and escalating issues when necessary.
    Please note that this is a full-time position requiring in-person work at the designated location. If you are interested in this opportunity, you can contact the employer at +91 hidden_mobile.,

Skills

SalesCustomer SatisfactionSales TeamSales SupportBooking ManagementPostsales SupportAdministrative SupportSupplier CoordinationCustomer InquiriesCustomer CommunicationClient Query ResolutionItinerary PreparationCRM Management

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About Company

TripFactory provides a search engine for travel content on the web aggregated in the form of holiday packages along with the complete information for accommodation to travel and duration. The platform provides a Google like search engine, where users can search for a location or hotels, restaurants, packages etc. to get a listing of the search criteria. Also powers the search capabilities of Jet Airways, SpiceJet, Go Air, and other airline sites, from which it charges a fee per transaction. Via.com had raised $5 million from Indo US Venture Partners (now Kalaari Capital) in 2007 and a $10 million round from Sequoia Capital in December 2009. The site claims of 20,000+ partners across 2,400 towns and cities of India. Partnered with 2,800 tour operators in 38 countries. Has sold $2 million worth of holidays as of July 2015. The company has been incorporated in Singapore. Founded by the founders of online travel agency Via.com.
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Important dates & deadlines?

Application Deadline

26 Oct 25, 12:40 PM IST

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