Client Partner- Business Development-Stratergist

Role Overview

Act as the primary strategic liaison and trusted advisory leader between Disneys internal business units (such as Disney Experiences, Parks & Resorts) and CEI. This role ensures seamless collaboration, technology alignment, and successful delivery of integrated systems across Disney s enterprise.

Key Responsibilities

• Strategic Relationship Management
  • Serve as the main point of contact for CEI, ensuring alignment with Disney s enterprise technology strategy and segment-specific needs.
  • Build high-trust relationships and facilitate collaboration across technology teams and business leaders.
• Integration Project Leadership
  • Lead and oversee complex integration initiatives, including solution design, planning, implementation, and scaling operations (especially across hotels, resorts, and entertainment tech).
    
• Technical Strategy Alignment
  • Partner with internal Disney tech leadership to align CEI integration efforts with broader roadmaps and segment-specific trajectories.
• Change Management & Communication
  • Act as a change agent by coordinating training, governance, and adoption strategies for newly integrated systems; communicate proactively with stakeholders.
• Delivery Execution & Oversight
  • Monitor and support integration workflows, UAT, performance optimization, and issue resolution in collaboration with CEI delivery partners.
• Performance Metrics & Reporting
  • Measure integration success using project KPIs, technology performance data, and stakeholder feedback. Share insights to drive continuous improvement.

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Ideal Qualifications

• Bachelor s degree in a relevant field; advanced degree preferred.
• 8 12+ experience with hotels, resorts, or entertainment industry systems is important.
• Strong financial, analytical, and strategic thinking skills.
• Excellent communication, presentation, and executive relationship-building capabilities.
• Experience working in a major market - Orlando - is mandatory.
• Proven track record of managing and growing client portfolios in a consultative role.