Business Analyst

About the Company:

Twinline Business Solutions provides software & information technology solutions for Financial Services, Micro-Finance and Government verticals through its highly professional & expert teams. The company also provides IT services like Application development and maintenance, Business Process Consulting and IT outsourcing by not only providing customers with products and services to a level of quality that consistently conforms to the fitness for use, contractual obligations, meeting regulatory compliances and statutory requirements; but also to solve business problems of customers through solutions which are based on customer involvement, deep domain knowledge, innovative technologies and personalised service support.

About the Role:

The Business Analyst will play a crucial role in bridging the gap between business needs and technology solutions. This role involves analyzing business processes, identifying IT solutions to enhance operational efficiency, and ensuring the successful implementation of these solutions.

Responsibilities:

• Analyze and document business processes and IT workflows.
• Identify areas for improvement and develop IT strategies to enhance efficiency and effectiveness.
• Collaborate with cross-functional teams to gather requirements and define project scope.
• Develop and maintain detailed project plans, including timelines, milestones, and deliverables.
• Conduct data analysis to support decision-making and strategic planning.
• Prepare and present reports, proposals, and recommendations to senior management.
• 
  Monitor and evaluate the implementation of new IT processes and systems.
• Provide training and support to staff on new IT processes and systems.

Qualifications:

• Bachelors degree in related field.
• Hands-on experience of microfinance sector/lending/loan management system/loan originated system will be preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Excel.
• Experience with IT project management and software development lifecycle (SDLC).

Benefits:

• Competitive salary and performance-based bonuses.
• Health insurance.

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  Opportunities for professional development and career advancement.
• A supportive and inclusive work environment.

Job Type:

Full-time

Experience:

2-4 years (must)

CTC:

As per industry

Expected Start Date:

Immediate/15 days