Implementation Representative II

Here at UKG, our purpose is peopletrade mark. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at
Description
UKG is seeking an EDI Specialist to join our EverythingBenefits team. In this position, you will
be responsible for technical and configuration support for our customers EDI integrations. The position will oversee all technical tasks for multiple
customers.
Primary/Essential Duties And Key Responsibilities

• Complete the following technical recurring tasks for multiple customers: Monitor connectivity and production errors, ensure file delivery and integration up time.
  

Troubleshoot connections and file delivery issues.
Complete Customer Ad Hoc requests as needed.

• Research and resolve system errors
• Benefits industry acumen and experience
• Able to troubleshoot and resolve problems, also draft root cause analysis
  
• Interpret benefit plan documents and understand the system configuration/set up implications of the plan
  

design requirements

• Manage open enrollment activities including file deliveries and census files
• Drive to continuous learning opportunities - Identify process improvement opportunities based on current
  

workflows in the department and communicate with leadership

• Ability to successfully track time spent on tasks/activities and follow departmental protocols
  

Qualifications
Required Qualifications:

• Bachelor’s degree (B.Com./B.Sc./B.A.) plus a minimum of 3 year of related experience in a corporate and/or outsourcing environment, or an equivalent combination of education and experience preferred

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• Ability to work 3:00 pm – 12:00 am IST to align to customers working hours
• Working knowledge of employee life-cycle Benefits Administration, related regulations, and ERISA guidelines, HIPAA Compliance
• Proven technical experience with Benefit Administration Software and/or other HCM Benefits Administration
  

technology solutions are required (minimum 3-year experience), PlanSource/Benefits Prime experience is preferred.

• Commitment to excellence and high standards; demonstrates the ability to hold self and others accountable for delivered work.
• Self-starter who is motivated to succeed with the proven ability to handle multiple projects while consistently meeting deadlines
  

Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO is the Law poster and its supplement.
View the Pay Transparency Nondiscrimination Provision.
UKG participates in E-Verify. View the E-Verify posters here.
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.