Training Manager - Restaurant Business

: Training Manager Restaurant Business (Food & Beverage / Hospitality)

Location: BKC, Mumbai

Experience: 5-15 years in the hospitality sector, specializing in Learning & Development

CTC Upto 20 LPA

How to Apply:

Interested candidates can WhatsApp their CV at 8586015169 or email at [HIDDEN TEXT].

Role Summary:

We are looking for an experienced and dynamic Training Manager to lead and enhance the Learning & Development (L&D) initiatives for a leading restaurant business. The ideal candidate will design, implement, and manage training programs that drive employee performance, improve customer experience, and align with business objectives.

Key Responsibilities:

1. 
   Training Program Development:

• Design and deliver comprehensive training programs for front-of-house and back-of-house staff, including onboarding, product knowledge, service standards, and leadership development.
• Create tailored training modules for various departments, such as kitchen operations, guest relations, and beverage management.

1. Performance Improvement:

• Conduct training needs analysis to identify skill gaps and performance improvement areas.
• Develop strategies to enhance customer satisfaction, service quality, and operational efficiency.

1. Implementation and Delivery:

• Conduct in-person and virtual training sessions, workshops, and certifications.
• Partner with department heads to ensure training effectiveness and consistency across locations.

1. Monitoring & Evaluation:

• Track and measure training outcomes through employee performance metrics and feedback.
• Regularly update and improve training content based on feedback and evolving industry standards.

1. Looking to get Placed? Try our Placement Guarantee Plan

   Get Hired
   Team Development:

• Coach and mentor employees to foster a culture of continuous learning and professional growth.
• Support management teams in identifying high-potential employees and preparing them for leadership roles.

1. Compliance & Standards:

• Ensure compliance with health and safety, food safety, and regulatory standards.
• Train employees on policies, procedures, and ethical practices.

Key Requirements:

• Proven experience of 5-15 years in the hospitality sector, particularly in Learning & Development or Training roles.
• Strong understanding of the restaurant and F&B industry, including service standards, customer expectations, and operational processes.
• Excellent presentation, facilitation, and communication skills.
• Ability to design engaging training materials and deliver them effectively.
• Familiarity with e-learning platforms and training software is a plus.
• Bachelors degree in Hospitality Management, Human Resources, or a related field (preferred).

Join us to inspire, educate, and elevate the standards of excellence in the hospitality industry!