Head - Analytics - NBFC

Job Title : Head of Analytics

Reporting Manager - Chief Risk Officer

Key Roles & Responsibilities:

- Drive analytics initiatives to support revenue growth initiatives across products by partnering with product and policy teams.

- Drive product penetration through x-sell, up-sell and retention management on existing customer base.

- Develop propensity / response models as needed to increase campaign effectiveness.

- Jointly work with business and risk counterparts to develop lifetime profitability view on customer

segments and devise strategies for profitable book growth.

- Design data driven strategies including but not limited to scorecard cutoffs, bureau based

policies, automated decision making processes etc.

Risk Analytics:

- To increase model usage, enhance portfolio analytics & strengthen ECL framework.

- To deployed multiple application scorecards to help process maximum originations at entity level.

- Enable Alternate Score based performance testing, assist in policy formulation and implementation.

- To enhance Portfolio Analytics: Set up appropriate profitability based early delinquency benchmarks.

- Implement Collections Models across all portfolios to decide on Collections intensity.

- To perform periodic Loss Forecasting Exercise across all portfolios.

- To established a Model Governance Framework and implement appropriate monitoring mechanism.

- To ensure successful external review of ECL framework and Audit by big 4 firms.

Customer Analytics:

- To set up a dedicated vertical for Customer Analytics to help profitable book growth.

- To enable increment in reactivation volumes on closed Personal Loans customers portfolio.

- To launch Multi product cross-sell program.

- To enable Bureau data based geo-profiling to decide on branch expansion strategy.

Qualification:

- Post graduate in Statistics/Economics/Mathematics preferred from ISI, DSE, IITs. Incumbents with a

Tech/MBA degree from Tier 1 institutes like IIMs, IITs having worked in a Bank / FI Analytics function

and experienced on advanced analytics.

Other factors relevant to the Job:

- 12 - 18 years of experience in Analytics, preferably in Finance services domain and Prior Banking / NBFC experience primarily in a leadership role in Customer / Risk Analytics domain.