Telecaller - Bajaj Finance - Kochi

Job Requirements
Job Title: Telecaller
Company Name: Bajaj Finance
Location: Kochi, Kerala
Salary: ₹15,000 a month
Employment Type: Full-time, Permanent

As a Telecaller at Bajaj Finance, you will be responsible for making outbound calls to prospective customers, introducing them to our financial products and services, and persuading them to avail of our offerings. You will play a vital role in expanding our customer base and achieving sales targets. This position offers an excellent opportunity for growth and career advancement within a dynamic and reputable financial services organization.
Key Responsibilities

• Make outbound calls to potential customers and provide information about our financial products and services.
• Understand customer needs, answer their queries, and address any concerns they may have.

• Maintain a high level of product knowledge to effectively pitch our offerings.
• Keep accurate records of customer interactions and update the customer database.
• Meet or exceed daily, weekly, and monthly sales targets.
• Collaborate with the sales team to strategize and improve sales performance.
• Maintain professionalism and adhere to all company policies and regulations.
  

Requirements

• Excellent communication and interpersonal skills.
• Persuasive and convincing ability to promote products over the phone.
• Strong customer service orientation.
• Ability to work in a target-driven environment.
• Basic computer skills and familiarity with CRM software.
• Experience in telecalling or sales is preferred but not mandatory.
• Fluency in local language (Malayalam) is a plus.
  

FAQs
1Q: What is the role of a Telecaller at Bajaj Finance
A: As a Telecaller, your main responsibility is to make outbound calls to potential customers, introduce them to our financial products, and persuade them to avail of our offerings. You will play a crucial role in driving sales and expanding our customer base.
2Q: What are the key skills required for this role
A: The key skills required for this role include excellent communication and interpersonal skills, persuasive abilities, customer service orientation, and the ability to work in a target-driven environment. Basic computer skills and familiarity with CRM software are also desirable.
3Q: Is prior experience in telecalling or sales necessary for this role
A: While prior experience in telecalling or sales is preferred, it is not mandatory. We welcome motivated individuals who possess the necessary skills and are eager to learn and grow in a dynamic sales environment.
Join Bajaj Finance, part of Bajaj Finserv, and be a part of a leading financial services organization. Take this opportunity to showcase your telecalling skills, drive sales, and contribute to our success. Apply now to become a Telecaller at Bajaj Finance!