Presales Executive/Specialist

We are hiring a dynamic and technically sound Presales Executive/Specialist to join our presales team. The ideal candidate will support the sales cycle by understanding client business challenges and mapping them to Vinculums solutions across Vin OMS, WMS, PIM, Reco, and Marketplace Stack.

You will collaborate closely with Sales, Product, and Engineering teams to create value-driven solutions that align with customer expectations and business goals.

Role & responsibilities:

Solutioning & Technical Consultation

• Analyze customer requirements and business processes across retail, D2C, B2B, and

marketplace commerce models.

• Craft tailored solution proposals leveraging Vinculums full product suite Vin OMS, WMS, PIM, Reco, and Marketplace Stack.
• Design functional architecture, workflows, and integration blueprints for client-specific use

cases.

Client Engagement & Demonstration

• Conduct high-impact product demonstrations and solution walkthroughs for key stakeholders (CXOs, Business Heads, IT teams).
• Provide technical responses to RFIs/RFPs and conduct discovery & scoping sessions with

prospects.

• Build confidence with customers by answering queries related to scalability, integration,

architecture, data flow, and automation.

Proposal Development & Documentation

• Create presales collaterals, solution documentation, and SOWs aligned with the sales narrative.
• Assist in preparing commercial proposals, pricing models, and delivery effort estimates in

consultation with delivery and finance teams.

Collaboration & Support

• Work with cross-functional teams to bridge the gap between client requirements and product

capabilities.

• Act as the voice of the customer during internal discussions for customization or roadmap

inputs.

• Support post-sales handover with detailed functional understanding and solution context.

Market & Product Intelligence

• Stay abreast of digital commerce trends, competitive landscape, and regulatory developments.
• Continuously update internal tools and knowledge bases with market insights and feedback.

Skills and Qualifications:

• Bachelors in Engineering, Computer Science, or related field (MBA preferred).

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  Get Hired
• 4-8 years of experience in Presales, Solution Consulting, or Business Analysis roles in RetailTech, SaaS, eCommerce, or Logistics domains.

• Skills & Competencies
• Strong understanding of:
• Omnichannel retailing, order management (OMS), and warehouse operations
• Product data syndication across channels (PIM)
• Marketplace settlements, return reconciliation, and financial audits (Vin Reco)
• Excellent communication, problem-solving, and presentation skills.
• Ability to design high-level solution architectures and workflow diagrams.

Preferred Experience

• Exposure to platforms like Shopify, Magento, BigCommerce, Salesforce Commerce, SAP, Oracle NetSuite, and Microsoft D365.
• Prior experience in handling clients from retail, lifestyle, electronics, FMCG, or logistics sectors.
• Experience in dealing with multinational teams, especially across India, UAE, and Southeast Asia.

• What We Offer
• Opportunity to work with leading global brands, marketplaces, and digital commerce platforms.
• Dynamic and fast-paced growth environment in a product-centric SaaS company.
• Attractive salary, performance incentives, and learning opportunities.