Customer Success Specialist

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 3 months ago
5-10 years
Mumbai
work from office

Posted: 3 months ago
|
Applicants: 85+
Job Description
About Company
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Job Description

Role & responsibilities


  •  Customer service experience in chemical manufacturing preferred.

  • Responsible for the purchase order review and entry of assigned domestic and international customer orders ensuring all information is complete including delivery date, pricing, shipping method, and payment terms and verifies all associated paperwork has been collected and correct.
  • Provides the customer, 3PL warehouse, and the freight forwarder with all required shipping documents in addition to all other system generated documentation.
  • Determines appropriate delivery method based on type of product and customer's needs and or requirements.
  • Solving Customer Complaints.
  • Looking to get Placed? Try our Placement Guarantee Plan

  • Knowledgeable of and responsible for managing and maintaining customer pricing with support of the Sales team.
  • Team oriented and working experience within a team environment.
  • Work and communicate with Spanish and/or French speaking customers / team members.
  • Proficient in Spanish and/or French (a plus)

Skills

Customer SatisfactionFrench LanguageCustomer IntelligenceSpanish TranslationDomestic SalesClient SuccessClient DevelopmentCustomer FocusCustomer ServicePayment TermsWarehouseDelivery

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About Company

Vishal Consultants is a premier executive search firm, specializing in recruitment services for entry level, middle level as well as top-level executives and a firm distinguished by superior client service. We offer one of the most comprehensive approaches to recruitment, selection and evaluation across the nation. Our extensive knowledge in the human resource field, coupled with our expert team of consultants and deep reach into specific industries for only the most qualified and talented candidates. Committed to delivering tangible value and benefits, Vishal Consultants works with its clients to help them deliver their objectives and goals. Our expertise in staffing and recruiting services, help us in providing the right people, skills, solutions and technologies to meet the individual needs of its clients every time. Our vast industry experience and exposure allows us to service individual needs of all clients to their satisfaction. Our innovative and flexible approach ensures that our services are specific to the individual needs of our clients. We have an experienced team comprising of highly qualified professionals, who are trained to screen and shortlist the right profiles for customized needs of clients. It’s hugely important to us that our clients feel we really understand their individual needs and indeed their business – and that they trust us to find the ‘right’ person. We believe that it’s just as important that every candidate who visits one of our offices leaves feeling listened to and respected. In short, we know how to deliver highly experienced candidates that are a best fit for our clients’ needs.

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Important dates & deadlines?

Application Deadline

25 Apr 26, 05:09 PM IST

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