Indoor Sales Representative

Job Brief:

We are looking for an indoor sales representative. The applicant should be positive, energetic, professional and have a good personality with excellent customer service and communication skills. We would like to promote professional eye care products and services.

Responsibilities:

• Assist customers with the selection of frames and lenses based on the customer's needs and prescription.
• Consistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty.
• Confidently provide an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction.
• Instruct customers how to wear and care for new glasses. Adjust glasses as needed to ensure proper fit.
• Prepare work orders and instructions for lens fabrication.
• Assist customers in resolving any issues or concerns they may have.
• Daily communication with shop manager about sales activity, plans, open projects, orders, and quotes.
• Maintain clean, organized, and stocked eyeglass displays.
• Actively participate and contributes to a positive store environment, fostering strong, professional relationships with peers and management.
• Take pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized. Secures all company assets under one's control.
• Help foster an inclusive culture by treating customers and colleagues with respect.
  
• Track and dispense eyeglass orders.
• Respond to the phone.

Job Profile

1. Knowledge:

. a. Educational Background:

A Bachelor of Business Administration or relevant field.

MBA is a plus.

b. Professional Background:

1-2 years of experience in sales, marketing.

. c. Specific Knowledge:

Good knowledge of Microsoft Office & hardware use.

Extensive knowledge of company products.

2. Skills:

Excellent communication & presentation skills.

Problem solving skills.

Positive & active listening skills.

Time Management skills.

3. Abilities & Personal Traits:

Ability to learn and research about optical products.

Needs to have a strong personality, able to control the situation when needed.

Organized.

Assertive.

Decision Maker & has guts.

Needs to be able to perform under stressful situations.

Able to put up with long working hours to meet deadlines when needed.