ECommerce Head

Key Responsibilities:
1. E-Commerce Business Ownership

- Build and execute national E-Commerce growth strategy aligned with company objectives.

- Deliver revenue, volume, and profitability targets for the channel.

- Identify and unlock new growth opportunities across marketplaces and quick commerce.
2. Marketplace Management

- Manage and scale presence across platforms
- Ensure optimal product assortment, pricing, availability, and visibility.

- Monitor platform performance, rankings, and conversion metrics.
3. Channel Growth & Expansion

- Drive new product launches on E-Commerce platforms

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- Improve discoverability, ratings, and customer experience.
4. Agency & Partner Management

- Platform management

- Performance marketing

- Catalog optimization

- Campaign execution

- Drive accountability and performance from external partners.

- Plan and execute platform campaigns, deals, and promotions.

- Optimize advertising spends and improve ROI.

- Manage platform investments, visibility spends, and promotions.
6. Analytics & Performance Management

Track and analyze key metrics:

- Sales growth

- Conversion rates

- ROI

- CAC

- Platform profitability

- Use data to drive decisions and optimize performance.
7. Cross-Functional Coordination

Work closely with:

- Supply Chain for inventory planning and availability

- Finance for pricing, margins, and reconciliation

- Marketing for campaigns and brand visibility

- Operations for order fulfillment
Key Deliverables / Success Metrics

- Channel profitability

- Platform visibility and ranking

- Customer ratings and reviews

- ROI on platform investments

- Successful launch and scaling of CLEAR across platforms

Candidate Profile

Experience

- 7-12 years of experience in E-Commerce

- Proven experience managing marketplaces like Amazon, Flipkart, Blinkit, Zepto, etc.

- Experience in FMCG, Beverages, Food, or Consumer brands preferred

- Experience working with E-Commerce agencies preferred
Skills & Competencies

- Hands-on experience in marketplace operations

- Strong analytical and data-driven approach

- Understanding of E-Commerce P&L and unit economics

- Ability to work independently and build the channel from scratch

- Strong stakeholder management skills
Personal Attributes

- High accountability and ownership

- Result-oriented and execution focused

- Ability to work in a fast-growing environment