Digital Product Manager

About This Role
Wells Fargo is seeking a Digital Product Manager.
In This Role, You Will

• Participate in a variety of functions within the digital environment
• Identify opportunity for digital business plans, programs and initiatives within scope of responsibilities
• Review and analyze basic content strategy/creation, customer experience, analytics/research or product management
• Exercise independent judgment to guide medium risk deliverables
• Present recommendations for resolving more complex situations
• Exercise independent judgment while developing expertise in the on digital initiatives, policies, procedures and/or compliance requirements
• Collaborate and consult with digital consultants and managers on more complex digital initiatives, including internal/external customers if applicable
  

Required Qualifications:

• 2+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  

Required Qualifications:

• Digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  

Desired Qualifications:

• 4+ year of experience as a product owner or business analyst
• Ability to manage large-scale initiatives and effectively partner with stakeholders across business and technical teams
• Ability to manage process discovery, process modeling, and process improvement activities
• Ability to negotiate, influence, and collaborate to build successful relationships
• Ability to synthesize complex analytical findings into executive level communications
• Ability to synthesize data to form a story and align information to contrast or compare to industry perspective and historical business trends
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Knowledge and understanding of online authentication, authorization, fraud, or security
• Solid creative and strategic thinking skills
• Strong analytical skills with high attention to detail and accuracy
• Quantitative or qualitative data analysis experience
• Process improvement experience
• Agile and Jira experience in large, regulated organizations
  

Job Expectations:

• Communicates, collaborates and negotiates with key stakeholders (value stream leaders, business groups and control groups)
• Manage, groom, and prioritize the scrums backlog and work with the team to plan stories for upcoming sprints. Determines acceptance criteria for final UAT code.
• Be accountable for scrum team deliverables and KPIs. Monitor and measure progress on user story delivery and sprint team velocity. Review metrics to measure value and identify opportunities for improvement.
• Effectively manage risks associated with projects and scrum team, including: compliance with applicable laws, rules, and regulations; and adherence to internal Wells Fargo policies, procedures, and controls

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• Look at industry trends and customer feedback to brainstorm on features.
• Communicate, collaborate and negotiate with key stakeholders (e.g. Value Stream Leader, LOB, Legal, Compliance, etc.)
• Obtain appropriate buy-in on difficult decisions and solve complex issues, especially when there isnt agreement amongst stakeholders, knowing how to negotiate and when to escalate to his/her leaders
• Work with operations and technical teams to research and resolve production issues. Clarify ambiguities and customer experience based on business requirements and product objectives.
• Ability to convert requirement into story acceptance criteria in given when and then format(BDD)
• Excellent verbal, written, and interpersonal communication skills
  

Posting End Date:
14 Feb 2024

• Job posting may come down early due to volume of applicants.
  

We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Reference Number
R-337156