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Job Description
About this role:
Selected candidate will work as analytics professional in the Home Lending Business Insights and Reporting team and will be responsible for effective delivery of projects and reports as per the business priority. The incumbent is expected to be a technical expert in data analytics, insights and reporting and value addition to the projects. Candidate is expected to have good command over various tools and technologies such as Tableau, Tableau Prep, SQL (Teradata, SQL Server etc.), Alteryx, PowerBI and MS Office (Excel, PPT, Word etc.). Sound knowledge of US Home Mortgage Servicing is a must. Experience in tools such as SAP BO, SSRS, QlikSense, Python, Toad etc. would be an added advantage.
In this role, you will:
- Lead projects, teams and work as technical expert in delivering high quality analysis, reports, and insights.
- Provide influence and leadership in the identification of new tools and methods to analyze data.
- Deep dive into data and identify cause for variation in trends of key metrics in monthly reports/data marts.
- Clearly understand and articulate business requirements by leveraging domain understanding of line of business & product/ function and deliver the results underlining the business problem and appropriate business decision levers.
- Identify & leverage appropriate analytical approach from a wide toolkit to make data driven recommendation.
- Support data migrations, system transitions, data-mapping, data lineage, data reconciliation and documentation in alignment to policy and governance
- Support research, analysis and development of various risk data-fields, data-marts and meta-data
- Ensures adherence to data management/data governance regulations and policies
- Proactively do a root cause analysis and seek guidance on how to solve problems when issues arise.
Required Qualifications:
- 8+ years of relevant work experience in Analytics projects with knowledge of business analysis and reporting.
- Hands on experience of working with Tableau and SQL is a must.
- Demonstrate comprehensive understanding of US home mortgage business and related processes.
- Apply expertise in servicing mortgage to enhance operational efficiency and customer satisfaction.
- Collaborate with cross-functional teams to address servicing challenges and optimize processes.
- BI: experience with creating visualizations. Dashboarding experience involving multiple views that all respond to navigation/filter/etc. Ability to publish that can be reused for across dashboards/workbooks and used for self-service by other analysts working on the same domain (and/or, to reuse cube created by others where expedient). Tableau is a must. Power BI /or SSRS are desirable(these skills are transferable across tools as well).
- SQL: access, combine, calculate. Create temp tables. Structure data for common BI needs such as drilling or side-by-side comparison, with BI tool recalculating measures as needed.
- ETL : Knowledge on Tableau Prep and/or Alteryx a plus.
- Simple work documentation skills. Requirements, query documentation, testing.
- Detail oriented. Accuracy is key.
- Consultative skills: should have the ability to rationalize business need and solution design from people not knowing how to ask precisely for what they need.
- Strong written and verbal communication, presentation and inter-personal skills.
- Ability to perform analysis, build hypothesis, draw conclusions and communicate clear, actionable recommendation to business leaders & partners.
- Ability to interact with integrity and a high level of professionalism with all levels of team members and management.
- Experience in Analytics, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Familiarity with SAP BO (Business Objects), SAS / and SSRs (SQL Server Reporting Services).
- Good to have certifications in BI Reporting tools Data Management, or Data Engineering.
- Domain understanding of home lending and its complete product lifecycle (Ops, Sales, Servicing, Risk) will be an added advantage.
- Strong understanding of business drivers and industry trends of lending products & home lending in specific.
- Detail oriented, results driven, and can navigate in a quickly changing and high demand environment while balancing multiple priorities.
- Expected to learn the business aspects quickly, multitask and prioritize between projects.
- Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic and good team player.
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Job Expectations:
Posting End Date:
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Skills
AlteryxAnalyticsAnalytics ConsultantBusiness AnalysisConsultantCustomer RelationshipsDashboardingDashboardsData ManagementPower BiPresentationQualityQuality AnalysisRecruitmentReportingResearchRoot Cause AnalysisSapSasSqlSsrsTableauTrainingIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Wells Fargo & Company is an American multinational financial services company with a significant global presence, operating in 35 countries and serving over 70 million customers worldwide. It is one of the “Big Four” banks in the United States, alongside JPMorgan Chase, Bank of America, and Citigroup, and is designated as a systemically important financial institution by the Financial Stability Board.
Founded in 1852 by Henry Wells and William G. Fargo, the company’s primary subsidiary is Wells Fargo Bank, N.A., headquartered in Sioux Falls, South Dakota for legal purposes. Wells Fargo is the fourth‑largest bank in the U.S. by total assets and ranks among the largest by deposits and market capitalization. It operates over 8,000 branches, 13,000 ATMs, and is a leading retail mortgage originator and servicer in the U.S., with a servicing portfolio exceeding $1.8 trillion.
In India, Wells Fargo began operations in 2006 with Wells Fargo India Solutions and has since expanded to major offices in Hyderabad, Bengaluru, and Chennai. The India teams support nearly all of Wells Fargo’s business lines, delivering services in technology, operations, risk, analytics, and corporate functions. India is a critical hub in the bank’s global delivery strategy, focusing on innovation, operational excellence, and strong risk management.
Important dates & deadlines?
Application Deadline
17 Mar 24, 12:37 PM IST
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