Lead Network Engineer

About this role:

Wells Fargo is seeking a Lead Network Engineer

In this role, you will:

• Lead the review, resolution and implementation for the most complex technical issues and initiatives related to large scale network applications, data systems, voice and other technical products and services
• Use and create diagnostic, simulation and other tools to maintain, troubleshoot and restore service or data to systems
• Evaluate or review queries to extract data, create standard procedures, or perform limited programming to fine tune systems supported
• Research performance trends and recommend process improvements
• Perform complex migrations from development to production, upgrades, installations and configurations
• Make decisions in security and regulatory policies to design and implement foolproof secured network solutions
• Assess changes for risk to production systems and assure quality, security and compliance requirements are met for supported areas
• Identify gaps in current technology processes and recommend changes to assure Service Level Agreements can be supported
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 5+ years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Advance DDI skill and experience in US Banking organizations
• Knowledge in one or more scripting languages (Perl, Python). Understanding of REST APIs used by the enterprise.
• Experience in using JIRA, GitHub and Confluence.
• Good knowledge of Agile methodologies and Kanban principles
• Must be organized and have rigorous attention to detail.
• Extensive experience in DNS (Domain Name Services), DHCP (Dynamic Host Configuration Protocol) & IPAM (IP Address Management) Systems, with ample experience on DNS software (BIND, Microsoft DNS) and DHCP software (ISC), Anycast & NTP Services on large enterprise environments.
  
• Ample experience with IP Address Management (IPv4 & IPv6)
• Experience in managing and supporting a top-tier DDI product such as Infoblox or Bluecat on large enterprise network environments.
• The candidate must possess in-depth technical knowledge of the competitive vendor landscape and be adept at translating complex technology terms for executive levels and internal customers. Additionally, must actively apply their broad knowledge across network and security disciplines and possess a comprehensive network vision.
• Advanced network troubleshooting skills and extensive knowledge of network protocols and technologies such as Ethernet, TCP/IP, UDP, Manual/Static/Dynamic DHCP, DNS, BIND, DNS, etc.
• Experience with network management and monitoring tools (Syslog, Grafana, Broadcom, Splunk).
• Demonstrates excellent oral and written communication with the ability to communicate at all organizational levels clearly and effectively.
• Expertise in global service delivery in Technology Infrastructure Engineering & Operations domain
• Good negotiation, conflict resolution and decision-making skills.
• Industry certification like DDIP or any core DDI certification.
• Bachelor’s and/or master’s degree in Engineering/Technology disciplines

Job Expectations:

• Work closely with other engineers, leads, and other lines of business to provide holistic DNS, DHCP, NTP, IP Address Management, and Domain Management administration and operations support for our business.
• Work closely with management/Leads in identifying, planning, designing, and managing the execution of internal projects and service improvement initiatives.
• Responsible for the welfare and development of the DDI services for the Bank within the established Service Level Objectives.
• Provide technical expertise of various Network technologies including but not limited to DNS, DHCP, IP address Management, Load Balancing and Network Security products.
• Consults with technical groups, users and/or vendors to identify and influence functional specifications and business/technical requirements.
• Proposes and creates conceptual network design/hardware reconfiguration and implementation methods.
• Design, document, test, maintain, and provide issue resolution recommendations for highly complex DDI and NTP solutions.
• Plans and oversees network studies and traffic analyses. Oversees forecasts of network traffic and capacity.
• Design work is creative, unique, sophisticated and complex.
• Understands and ensures compliance and risk management requirements for supported area are met.
• Need to be capable of creating technical/engineering/business logic documentation and

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  collaborate with automation teams to develop the features.
• Responsible for investigating, troubleshooting, and resolving complex and high impacting incidents primarily on the DNS, DHCP and IP address management solutions and infrastructure used at Bank.
• Provide periodic 24/7 on-call support rotation and some work will be required to be done during off hours if essential.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.