Lead Trade Services Processor

About this role:

Wells Fargo is seeking a Lead Trade Services Processor in Commercial Lending Operations as part of Transactions & Processing division. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
• Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
• Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
• Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
• Prioritize work and provide day-to-day leadership to team
• Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 6+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years of international trade experience or equivalent
• 2+ years in a role with exposure to Bank Secrecy Act (BSA)/Anti-Money Laundering (AML), Sanctions and Anti-boycott policies and procedures, and demonstrates an ability to understand and consistently adhere to procedures related to these subjects
• CDCS (Certified Documentary Credit Specialist) certification
• Knowledge of Uniform Customs and Practice for Documentary Credit (UCP), International Standard Banking Practice for the Examination of Documents (ISBP), Uniform Rules for Collections (URC) and related trade rules
• Knowledge and understanding of international trade operations or similar work experience such as payment or credit operations
• 
  Strong attention to detail and accuracy skills
• Ability to gather and deliver customer requirements, report operational status, engaging team resources, and escalate concerns
• Good communication skills and ability to articulate complex material to a diverse audience
• Ability to provide strong customer service while processing complex transactions and performing extensive research to resolve complex customer issues
• Proficiency in Microsoft Office applications including Outlook, Word, Excel, and PowerPoint
• Excellent time management and organizational skills, with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment

Job Expectations:

• Willingness to work on-site at stated location on the job opening
• Relocation assistance is not available for this position
• This position is not eligible for Visa sponsorship
• Must be able to attend full duration of required training period

Posted Location:

• 600 South 4th Street, Minneapolis, Minnesota 55415

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance

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• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.