Executive Assistant To Managing Director

The Executive Assistant (EA) to the Managing Director plays a pivotal role in ensuring the smooth functioning of the Directors office. This position requires strong organizational skills, excellent communication abilities, and the ability to manage multiple priorities in a professional environment. The EA will act as a key support resource, handling both critical and non-critical responsibilities that directly impact the efficiency of leadership operations.

Critical Responsibilities (KCR)

• Managing day-to-day operations of the Director’s office
• Organizing and maintaining files and records
• Planning and scheduling meetings and appointments
• Managing projects and conducting research
• Preparing and editing correspondence, reports, and presentations
• Coordinating travel and guest arrangements
• Delivering quality customer service
• Maintaining professionalism in all interactions

Non-Critical Responsibilities (NCR)

• Attending and routing telephone calls
• Managing and distributing office stationery
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  Overseeing pantry management
• Handling courier inward and outward processes
• Supporting outside company work as required
• Conducting housekeeping audits

Training During Probation

• Orientation on company policies
• Understanding of SOPs and functional processes
• 30-60-90 day activity plan
• In-depth overview of ERP and IMS systems
• Training on process TAT

Key Result Areas (KRAs)

• Assisting management in day-to-day activities with secretarial skills
• Drafting official documents and correspondence

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  Coordinating with vendors for payments related to courier, staff welfare, and other needs
• File management and general administration

Competency Requirements

• Vital: Customer focus, system-driven approach, willingness to take responsibility
• Essential: Target orientation, fact-based decision making, digital discipline
• Desirable: Strategic thinking, ability to review and re-align, valuing every opinion

Role-Specific Requirements

• Stability in career (not frequent job changes)
• Outstation candidates must be willing to relocate with family
• Strong communication and writing skills (mandatory)
• Proficiency in MS Office, ERP systems, and digital tools
• Minimum Qualification: Full-time BBA or equivalent
• Minimum Experience: 3 years