L1 Support Windows Desktop Support For Bangalore
IT / Software Development & Related
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Job Description
Provide first-level technical support for desktops, laptops, and peripheral devices
Troubleshoot issues related to Windows OS, MS Office, email, and network connectivity
Log, track, and resolve tickets via ITSM tools (e.g., ServiceNow, Remedy, Freshdesk)
Perform basic hardware diagnostics and software installations
Escalate unresolved issues to L2/L3 teams following standard procedures
Maintain asset records and update documentation regularly
Good knowledge of Windows 10/11 OS
and basic networking
Familiarity with Active Directory, user account management, and printer setups
Experience in using remote support tools (TeamViewer, AnyDesk, etc.)
Strong communication and customer interaction skills
Ability to troubleshoot Outlook, Wi-Fi, VPN, and basic LAN issues
Diploma / B.Sc / BCA / B.Tech / Any IT-related degree
Certifications like MCP / MCSA / ITIL Foundation are a plus
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:
White Horse Manpower is hiring L1 Desktop Support Engineers with hands-on experience in Windows environment support for top MNC clients. If you're passionate about troubleshooting and customer service, walk in and start your IT career with leading organizations.
Key Responsibilities:
Required Skills:
Educational Qualification:
Perks:
Walk-In Details:
White Horse Manpower
#12, Office 156, 3rd Floor, Jumma Masjid Golden Complex
Jumma Masjid Road, Bangalore 560051
Walk-In Timing: Monday to Saturday, 9:00 AM 6:00 PM
Contact Nisha / Team at:
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Skills
Technical SupportCustomer ServiceRemote SupportWindows SupportPrinter SupportWindows 10It SupportService DeskActive DirectoryDesktop SupportHelp DeskIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
01 Nov 25, 01:20 PM IST
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