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Job Description
Immediate Experienced Candidate Only- Airoli , Mindspace Wipro Contact Person- Navjot HR
Customer care or support Experience Mandatory.
- Customer Service via Calls: The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills.
- Eligibility Criteria: Graduates and undergraduates can apply, but candidates with degrees like MBA, BTech, BCA, BSc IT/CS, BE, MTech, MCA, or CA are not eligible.
- Skill Requirements: Must have excellent voice and accent, grammar, and analytical skills, along with a strong customer service focus and telephone etiquette.
- Preferred Experience: Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centers are preferred. IATA certification is a plus.
- Job Logistics: The position is Work From Office at Airoli Mindspace, with 5-day working, 247 shift flexibility, and preference for immediate joiners.
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- Rounds of Interview HR/ SVAR/ OPS/ Email/ Grammar (C1 proficiency). Interviews will be F2F at Airoli location.
- Ask candidates to carry id proof while coming for interview.
- Transport check : Nainesh Narvekar nainesh.narvekar1@wipro.com; Transporthelpdesk Airoli transporthelpdesk.airoli@wipro.com Pradeep Chavan pradeep.chavan@wipro.com; Altaf Abdul wahab Altaf.shaikh1@wipro.com
- Kindly refer attached Transport boundary excel as well Role & responsibilities
Preferred candidate profile
Skills
AirlinesAviationAirline ProcessTravel ProcessIndigoAir TicketingTicketingProcessCustomer ServiceLogisticsReservationsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
An Indian multinational company called Wipro offers business process outsourcing, consulting, and information technology services. It is among the top big-tech businesses. Wipro offers clients in 167 countries a wide range of technology consulting services, including cloud computing, computer security, digital transformation, robotics, artificial intelligence, and data analytics.
The company changed its emphasis in the 1970s and 1980s to new prospects in the computing and IT sectors, which at the time were in their infancy in India. The company was renamed Wipro Products Limited on June 7, 1977, from Western India Vegetable Products Limited. The name was once more changed to Wipro Limited in 1982 from Wipro Products Limited. Wipro debuted as a New York Stock Exchange-listed company in 1999.[Reference required] Wipro became the second Indian IT company to generate $1 billion in revenue annually in 2004.
Wipro divided its non-IT operations into Wipro Enterprises, a distinct business, in 2012. Wipro's American international headquarters are located in Tower Center in East Brunswick, Middlesex County, New Jersey, and they opened in March 2023.
Important dates & deadlines?
Application Deadline
06 Mar 26, 04:23 PM IST
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