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Job Description
Key Responsibilities
- Handle customer queries through non-voice channels with accuracy and clarity
- Provide situation-based responses and troubleshoot technical issues
- Maintain high-quality documentation of interactions
- Think quickly and respond with presence of mind
- Ensure timely resolution of technical support queries
Candidate Requirements
- Excellent English communication skills (written)
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- Strong ability to articulate thoughts clearly
- Good presence of mind and situational handling skills
- Comfortable with 247 rotational shifts
- Immediate joiners preferred
- Freshers with technical knowledge are welcome
Interested candidates can share their resume on "7595058169" with subject line "Backend Kolkata"
Skills
Fluent EnglishNon Voice ProcessTechnical SupportFresher HiringBpo Non VoiceEmail SupportInternational Non VoiceChatTechnical SupportIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
An Indian multinational company called Wipro offers business process outsourcing, consulting, and information technology services. It is among the top big-tech businesses. Wipro offers clients in 167 countries a wide range of technology consulting services, including cloud computing, computer security, digital transformation, robotics, artificial intelligence, and data analytics.
The company changed its emphasis in the 1970s and 1980s to new prospects in the computing and IT sectors, which at the time were in their infancy in India. The company was renamed Wipro Products Limited on June 7, 1977, from Western India Vegetable Products Limited. The name was once more changed to Wipro Limited in 1982 from Wipro Products Limited. Wipro debuted as a New York Stock Exchange-listed company in 1999.[Reference required] Wipro became the second Indian IT company to generate $1 billion in revenue annually in 2004.
Wipro divided its non-IT operations into Wipro Enterprises, a distinct business, in 2012. Wipro's American international headquarters are located in Tower Center in East Brunswick, Middlesex County, New Jersey, and they opened in March 2023.
Important dates & deadlines?
Application Deadline
10 Jan 26, 04:40 PM IST
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