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Job Description
PRINCIPAL RESPONSIBLITIES:
- Minimum 15+ years of experience, 10 years at Managerial Level and should have capability to manage 800+ FTEs
- Drive on-time, accurate & quality service delivery within agreed-upon SLAs for assigned processes
- Responsible for day to day deliverables in the US, UK, Europe clients
CRITICAL SKILLS REQUIRED:
- Minimum 15+ years of experience, 10 years at Managerial Level and should have capability to manage 500+ FTEs
- Minimum 10+ years of R2R/P2P/O2C experience is mandatory.
Role:
- Drive on-time, accurate & quality service delivery within agreed-upon SLAs for assigned processes
- Identify opportunities to increase existing processes, reviewing the current lifecycle and new business
- Review FTE requirements, shift plans & capacity planning
- Responsible for day to day deliverables in the US, UK, Europe clients
- Should be ready to work in client specific shifts.
- Integrate domain knowledge & business understanding to create superior solutions for the client
- Responsible for customer satisfaction by meeting / exceeding all service levels as agreed with the customer
- Drive & achieve productivity enhancements
Skills
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About Company
An Indian multinational company called Wipro offers business process outsourcing, consulting, and information technology services. It is among the top big-tech businesses. Wipro offers clients in 167 countries a wide range of technology consulting services, including cloud computing, computer security, digital transformation, robotics, artificial intelligence, and data analytics.
The company changed its emphasis in the 1970s and 1980s to new prospects in the computing and IT sectors, which at the time were in their infancy in India. The company was renamed Wipro Products Limited on June 7, 1977, from Western India Vegetable Products Limited. The name was once more changed to Wipro Limited in 1982 from Wipro Products Limited. Wipro debuted as a New York Stock Exchange-listed company in 1999.[Reference required] Wipro became the second Indian IT company to generate $1 billion in revenue annually in 2004.
Wipro divided its non-IT operations into Wipro Enterprises, a distinct business, in 2012. Wipro's American international headquarters are located in Tower Center in East Brunswick, Middlesex County, New Jersey, and they opened in March 2023.
Important dates & deadlines?
Application Deadline
23 Jun 26, 05:18 PM IST
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Wipro - Assistant Vice President - Finance & Accounts
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