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Job Description
Role: Chat Support
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice
Education: Any Graduate, Any Postgraduate
Shifts: Rotational Shits
Transportation : 2 way transport provided
- Proven experience in a customer service role, preferably in a chat support environment.
- Excellent written communication skills, with a focus on grammar and spelling.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage multiple chat conversations simultaneously.
- Proficiency in using customer support software and ticketing systems.
- Basic understanding of technical troubleshooting for common issues.
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- Flexibility to work various shifts, including nights, weekends, and holidays.
- Ability to remain calm and professional under pressure.
- Empathy and patience when dealing with customer inquiries and complaints.
If interested, kindly share your resumes to phinehas.basaram@wipro.com.
Note: Immediate Joiners only
Skills
Email SupportNon Voice ProcessInternational Chat ProcessChat ProcessCustomer SupportCustomer ServiceChat SupportBpo Non VoiceCustomer SupportCustomer ServiceIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
An Indian multinational company called Wipro offers business process outsourcing, consulting, and information technology services. It is among the top big-tech businesses. Wipro offers clients in 167 countries a wide range of technology consulting services, including cloud computing, computer security, digital transformation, robotics, artificial intelligence, and data analytics.
The company changed its emphasis in the 1970s and 1980s to new prospects in the computing and IT sectors, which at the time were in their infancy in India. The company was renamed Wipro Products Limited on June 7, 1977, from Western India Vegetable Products Limited. The name was once more changed to Wipro Limited in 1982 from Wipro Products Limited. Wipro debuted as a New York Stock Exchange-listed company in 1999.[Reference required] Wipro became the second Indian IT company to generate $1 billion in revenue annually in 2004.
Wipro divided its non-IT operations into Wipro Enterprises, a distinct business, in 2012. Wipro's American international headquarters are located in Tower Center in East Brunswick, Middlesex County, New Jersey, and they opened in March 2023.
Important dates & deadlines?
Application Deadline
21 Nov 25, 04:41 PM IST
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Wipro Hiring For Chat & Email Support
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