Sr. Duck Creek Insurance Claim Consultant

We are seeking a highly experienced Duck Creek Claims Consultant to join our team and support a leading client in the Insurance domain. The ideal candidate will bring extensive hands-on experience in Duck Creek Claims configuration, implementation, and integration, combined with a deep understanding of insurance business processes.
The role requires strong leadership, communication, and problem-solving skills, as well as the ability to collaborate with cross-functional teams and business stakeholders in an onsite environment.
Key Responsibilities:

• Lead the implementation and client specific configurations of Duck Creek Claims modules to meet client-specific business needs.
• Work closely with business users and technical teams to gather, analyse, and document functional and technical requirements.
• Perform configuration, development, and unit testing activities within Duck Creek Claims.
• Support end-to-end integration with policy, billing, and third-party systems.
• Collaborate with QA teams for test planning, execution, and defect resolution.
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  Participate in production support and issue resolution, ensuring smooth business operations.
• Provide technical mentorship and guidance to junior developers and support staff.
• Drive best practices in Claims workflows, business rules, and service integrations.
• Contribute to the design and implementation of new features, upgrades, and enhancements within the Duck Creek platform.

Required Skills & Experience:

• 15+ years of overall IT experience with a strong background in Insurance domain projects.
• 8+ years of hands-on experience in Duck Creek Claims implementation and configuration.
• Strong knowledge of Duck Creek Author, Express, and Policy/Billing integration.

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• Experience in Duck Creek Upgrade and Migration projects (preferable).
• Solid understanding of P&C Insurance products, claims lifecycle, and business rules.
• Proficiency in working with XML, SQL, .NET, and SOAP/REST-based integrations.
• Proven ability to collaborate effectively with business stakeholders and cross-functional teams.
• Claims API extensions configuration, DC integration triggers configuration and design/connectivity to client specific integrations
• Defining and executing unit tests
• Sound understanding of DC claims components - FNOL, Desktop, Financials, Party, workflow tools, scheduler etc
• Knowledge of claims business processes supported in DC claims application - FNOL, Investigation, damages and injury evaluation, estimation, adjuster assignment, vendor assignment, litigation, reserves, payments, claim closure etc