Back Office Associate

Company Description

WNS, part of Capgemini, is an AI-powered intelligent operations and transformation company delivering innovative and digitally-led solutions to over 700 clients across various industries. With deep industry expertise, WNS provides a wide range of services, including customer experience, finance and accounting, human resources, procurement, and data-driven analytics to address operational challenges and drive growth. The organization encompasses more than 66,000 professionals operating across 64 global delivery centers. With a commitment to innovation and excellence, WNS enables businesses to transform and thrive in a competitive global market.
Role Description

This is a full-time, on-site role for a Back Office Associate based in Mumbai. The Back Office Associate will be responsible for handling back-office operations, supporting administrative processes, and ensuring efficient workflow. Key responsibilities include managing records and data, providing customer support, assisting with finance-related tasks, and coordinating with sales teams as needed.
Qualifications

• Proficiency in Back Office Operations, including managing records, data processing, and general administrative tasks.
• Strong Communication and Customer Service skills to effectively interact with internal teams and external stakeholders.

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  Basic understanding of Finance to assist with relevant tasks and ensure accurate reporting.
• Familiarity with supporting Sales operations and contributing to related functions.
• Ability to work effectively in a collaborative, on-site environment in Mumbai.
• Attention to detail, organizational skills, and the ability to manage multiple tasks efficiently.
• Proficiency in Microsoft Office applications and other relevant software is a plus.