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Job Description
Job Title: Customer Support Associate International Voice Process
Location: Pune
Location: Pune
Work Mode: Work From Office
Shift: Rotational Shifts
Working Days: 5 Days a Week
:
We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.
Key Responsibilities:
Handle customer calls for international clients professionally and efficiently
Understand customer issues and provide accurate resolutions
Maintain high standards of communication and customer satisfaction
Adhere to process guidelines and quality parameters
Document customer interactions appropriately
Eligibility Criteria:
Undergraduate/Graduate freshers are eligible to apply
Graduates with experience in International Voice / BPO domain are also welcome
Looking to get Placed? Try our Placement Guarantee Plan
Excellent verbal communication skills in English
Customer-focused mindset and problem-solving ability
How to apply:
Interested candidates can share their resume on what's app
Contact Person: HR Siddharth Sharma
Contact: 77380 29419
Email: Siddharth.Sharma2@wns.com
Skills
Customer SupportBlended ProcessUS ProcessEmail SupportSemi VoiceChat SupportInternational ProcessInternational VoiceCustomer SupportCustomer SatisfactionCustomer ServiceInternational Voice ProcessBpoVoice ProcessIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Denali, a global sourcing and procurement solutions provider, is now a WNS (Business Process Management leader) company. Denali-A WNS Company supports Global 1000 companies by offering an array of best-in-class procurement solutions, including Category Management, Analytics, Strategic Sourcing and RFx Management, Supply Market Insights, Contracting, Supplier Management and Procure-to-Pay.
With a team of more than 2,000 procurement specialists worldwide, we have helped our clients source and procure more than USD 75 Billion worth of materials and services across direct and indirect spend categories.
For more information, you can visit us at www.denaliusa.com. You can also contact us directly at 844.633.6254.
Important dates & deadlines?
Application Deadline
29 Apr 26, 05:41 PM IST
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