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Job Description
Role & responsibilities
Forecasting & Planning: Develop short- and long-term capacity plans, forecasting volume, and identifying staffing needs.
Scheduling & Real-Time Management: Create, manage, and optimize staff schedules; monitor real-time queues to adjust staffing levels.
Data Analysis & Reporting:
Analyze performance metrics (KPIs) to identify trends, ensure adherence, and prepare reports for stakeholders.
Process Improvement: Identify operational bottlenecks and implement solutions to increase efficiency and reduce costs.
Stakeholder Collaboration: Partner with operational leaders and clients to align staffing with business objectives.
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Comfortable with Rotational shifts and week offs
Work from office
5 days a week
Skills
Capacity ManagementCapacity PlanningWorkforce ManagementForecastingWFMResource PlanningReal Time AnalysisSchedulingIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Denali, a global sourcing and procurement solutions provider, is now a WNS (Business Process Management leader) company. Denali-A WNS Company supports Global 1000 companies by offering an array of best-in-class procurement solutions, including Category Management, Analytics, Strategic Sourcing and RFx Management, Supply Market Insights, Contracting, Supplier Management and Procure-to-Pay.
With a team of more than 2,000 procurement specialists worldwide, we have helped our clients source and procure more than USD 75 Billion worth of materials and services across direct and indirect spend categories.
For more information, you can visit us at www.denaliusa.com. You can also contact us directly at 844.633.6254.
Important dates & deadlines?
Application Deadline
25 Apr 26, 05:09 PM IST
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Work Force Management Manager
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