Supplier Success Manager

The Supplier Success Manager plays a critical role in expanding and optimizing WorldRefs industrial supplier network. This role focuses on acquiring, validating, and managing vendor relationships, ensuring high RFQ response rates, competitive pricing, and adherence to industrial quality standards. The specialist will leverage AI-driven procurement tools and market intelligence to enhance supplier performance and category competitiveness.

Roles and Responsibilities:

1. Industrial Supplier Development - Research, source and onboard sellers in industrial categories. Conduct supplier verification using SOPs, covering certifications, production capacity, and past projects. Develop supplier engagement plans to increase RFQ participation and reduce response time.
2. Onboarding and Catalog Management - Work with engineering teams to digitize supplier catalogs, ensuring correct mapping of 60+ product attributes. Conduct factory audits and validate compliance with ASME, ISO, IEC, and other relevant industry standards. Optimize vendor data through AI-powered categorization tools for better procurement efficiency.
3. 
   RFQ Ecosystem Optimization - Monitor RFQ response from sellers, ensuring sufficient supplier participation. Initiate seller development actions and develop alternative supply chains when necessary.
4. Performance Analytics and Market Intelligence - Generate supplier performance reports tracking pricing competitiveness, fulfillment accuracy, and issue resolution. Conduct win-loss analysis to understand technical mismatches and pricing gaps. Utilize predictive models to identify at-risk suppliers and mitigate disruptions proactively

Skills & Key Requirement

• Passion for building modern tech driven procurement systems.
• Sales, Commercial & Negotiation Skills.

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• Analytical & Technological Adaptability.
• Technical Proficiency is required. Understanding of industrial equipment specifications (ASME, ISO, IEC standards).
• Ability to interpret technical drawings for heavy machinery and plant systems.

Qualifications

• B.E./B.Tech in Mechanical, Electrical, or equivalent.
• 1-2 years full time experience in industrial equipment procurement.