Commercial Account Manager

Responsibilities -

• Actively managing Customer acquisition portfolio.
• Identifying and cultivating new clients to meet monthly sales objectives.
• To maximize share of wallet, provide high levels of customer satisfaction as well as up-sell and cross-sell possibilities within existing consumers.
• Pre-sales and post-sales follow-up coordination
• Weekly and monthly KPIs are being met and exceeded.
• Analysis of Key Accounts
• Market trends are being tracked, and frequent competitor input is being provided.
• Follow & commit with Yottas Policy statements (eg. QMS/EMS/OHS/ISMS/PIMS/ITSM etc)
• Undertake applicable training as communicated from time to time.
• Participation in Risk assessment process, contribute in achieving departmental & management system objectives & Assist in maintaining PIMS controls throughout personal data lifecycle.

Required Skills -

• Industry Knowledge: A minimum of 8 -15 years of experience
• Business Acumen: Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement.
• Change Management: Evidence of successful experience helping others manage change in their organizations.
• A strong aptitude for problem-solving, negotiation, and mediation skills
• Strong communication skills and ability to perform effectively in a demanding environment

Preferred Skills -

• Art of skillful conversation
• Creativity & Problem Solving
• Learning on fly
• Business Acumen
• Dealing with ambiguity

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• Building Trust
• Customer Focus
• Intellectual Horsepower (Functional Skills)
• Action Orientation & Accountability
• Prioritizing, Planning & organizing
• Listening, Sensing, Observing
• Building Collaborative Relationships

Qualifications -

• Must hold a certificate or degree in sales, marketing, business administration, or a similar discipline.
• 8 - 15 years of experience in Enterprise IT/ Telecom sales and solutions (Global and Domestic)
• Knowledge of CRM software (such as Salesforce) would be advantageous.

Location : Mumbai, Pune, Bangalore, Chennai