Sales Development Representative - Zaptick

Zaptick by Zapllo Technologies

What we want to accomplish and why we need you

At Zaptick, our mission is simple: help businesses grow using the power of WhatsApp, AI, and automation.

Today, over 2 billion people use WhatsApp, and it has become the most powerful communication channel for businesses across India and globally. Zaptick enables businesses to turn WhatsApp into a complete growth engine helping them capture leads, automate follow-ups, send marketing broadcasts, and convert conversations into revenue.

Zaptick is a fast-growing Omnichannel CPaaS (Communication Platform as a Service) solution, currently processing over 50 million messages every month for businesses across multiple industries.

Our platform enables companies to automate conversations across channels like WhatsApp, SMS, and other messaging platforms, helping them improve customer engagement, marketing performance, and sales conversions.

Zaptick is an official WhatsApp API platform built for modern businesses that want to move faster, sell smarter, and automate repetitive work using technology.

We are building the next generation of conversational commerce tools for SMBs and MSMEs, and we are looking for passionate sales professionals who want to grow with us while helping businesses unlock the power of WhatsApp automation.

Our team believes that great businesses are built by great conversations, and thats where you come in.

What are Zapticks Core Company Values

Ownership

You take complete responsibility for your targets, your customers, and your outcomes.

Customer Obsession

We succeed only when our customers succeed. Every interaction should create value.

Speed & Agility

Startups move fast. We adapt quickly and execute faster.

Impact

We measure success through real results revenue generated, businesses helped, and customers delighted.

Integrity

We believe in doing the right thing, even when no one is watching.

What does a typical day look like for an SDR

As a Sales Development Representative at Zaptick, you will:

Own the end-to-end sales process, from prospecting to deal closure

Sell Zapticks WhatsApp Automation Platform to SMB and MSME businesses

Conduct product demonstrations and showcase how WhatsApp automation can increase revenue

Engage with founders, marketers, and sales teams to understand their business challenges

Convert inbound and outbound leads into paying customers

Work closely with the marketing team to convert webinar and campaign leads

Every day you will be talking to businesses, solving problems, and helping companies grow using automation.

What responsibilities will you be trusted with

Follow up with Inbound Leads from ads, webinars, and campaigns

Conduct product demos for qualified prospects

Identify customer pain points and position Zaptick as the ideal solution

Maintain accurate lead activity and pipeline updates in the CRM

Coordinate with internal teams to ensure smooth customer onboarding

Generate new opportunities through LinkedIn outreach, email campaigns, and calling

Drive attendance for webinars, workshops, and marketing campaigns

Consistently work toward achieving

What skills, expertise and experience are we looking for

14 years of experience in SaaS, Technology, or B2B Sales

Strong communication and persuasion skills

Ability to explain technology products in simple language

Experience in product demos and consultative selling

Familiarity with CRM tools like HubSpot, Zoho, Salesforce, or similar

High energy, self-driven, and comfortable working in a fast-paced startup environment

Bonus if you have experience selling:

WhatsApp API products

Marketing automation tools

CRM or SaaS platforms

Why join Zaptick

At Zaptick, you wont just be selling software.

Youll be helping thousands of businesses automate their growth, close more customers, and scale faster using WhatsApp and AI.

Youll work with a team that believes in:

Learning fast

Moving fast

Growing fast

And if youre someone who loves sales, technology, and building something meaningful, Zaptick is the place for you.

Working hard for things we dont care about is stress.

Working hard for something we believe in is passion.

At Zaptick, we are passionate about helping businesses grow with automation and were looking for people who share that vision.