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Job Description
This role reports to the Senior Manager, People Innovation & Operations.
Key Responsibilities
- Use the Workday Community site to troubleshoot and identify ways to better utilize the system
- Prepare and deliver Workday reports to stakeholders across the company
- Primary contact for all Workday questions, issue resolution and password resets
- Primary liaison with third party technical support to manage all support needs. Must be able to provide specific directions to technical support
- Performer in Workday configuration and testing process
- Continually researches, tests and stays up-to-date on all Workday updates, fixes and capabilities;
- Supports critical system maintenance and operational tasks within Workday
- Ensures that our internal customers issues and requests are addressed within documented SLAs
- Understands and translates the priorities of the business while integrating HR value proposition and strategies to meet the needs of the business
- Partners with HR Tech to deliver and test system integrations
- Manages configuration of the Workday system while providing Subject Matter Expertise (SME) to partner teams
- Maintains up to date documentation and controls
- Proficient in creating and updating simple integrations, configurations and loading of data via the appropriate system method (e.g. EIB)
- Identify functional gaps in existing processes or operations when business needs change and provide solutions
- Evaluate incoming requests from HR, Finance, IT and other groups, identify appropriate solutions and execute on them.
Bachelors degree in Business Administration, Information Technology, Human Resources, or related field preferred.
Skills & Competencies
- Experience designing, testing, deploying, and supporting Time, and Absence functionality in a complex environment
- Minimum of 3+ years of focused Workday HCM configuration experience within multiple disciplines (HCM, Time and Absence and Compensation preferred);
- Advanced Microsoft Excel expertise
- Excellent communication and collaboration skills and ability to interface directly with company leaders
- Minimum of 2-3 years HRIS software and systems experience required, 1 year specifically in Workday enterprise system
- Excellent attention to detail, ability to consistently provide accurate data
- Possesses a strong work ethic for working with and maintaining confidential information
- Experience performing data loads and audits of complicated data
- Ability to prioritize work and deliver in a fast-paced environment
- Functional working knowledge of HR and Payroll processes a plus
- Troubleshoot HRIS issues and errors
- Workday reporting functionality; report writer calculated fields
Looking to get Placed? Try our Placement Guarantee Plan
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industrys 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers end to end marketing programs for some of the worlds leading brands. With expertise encompassing all digital marketing channels Email, Display, Social, Search and Mobile Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/
https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html
https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance
https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html
Skills
CompensationHuman ResourcesStaffingHrIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Zeta cloud-based marketing technology company that empowers brands to acquire, grow and retain customers. We are on a mission to be the preferred software platform for enterprises to accelerate growth and enrich the connections they have with their customers. The Zeta Marketing Platform (ZMP) activates on every online and offline marketing channel (including Email, Connected TV, SMS, Website, Social Media, and more) with sophisticated AI that analyzes billions of consumer data signals to predict consumer intent, personalize experiences, and accelerate growth for brands.
The company was founded in 2007 by David A. Steinberg and John Sculley with the vision that data was going to change the way marketers engage with consumers to drive successful business outcomes. Today, Zeta has over 1000 customers across 15 verticals, including financial services, CPG, retail, telecom, automotive, travel & hospitality, and more. We have over 1400+ employees around our global offices with our HQ in New York City.
Our founding vision was to help enterprises solve the complexity of managing multiple vendors with different point solutions across multiple channels: automation, customer data management (CDP), omnichannel engagement, and more, by building an intelligent software platform that could bring all marketing solutions together in one place. We have been steadfast in building the assets and capabilities to deliver enterprises with just that, plus improved ROI and better outcomes across the consumer lifecycle. Powered by an immense proprietary data set and patented artificial intelligence, our industry-leading Zeta Marketing Platform helps enterprises acquire, grow and retain customers at a lower cost than they can achieve otherwise.
Important dates & deadlines?
Application Deadline
13 Jun 25, 01:28 PM IST
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