105+ Applicants
Posted: 8 months ago
15-19 years
Maharashtra
Work from Office
Posted: 8 months ago
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Applicants: 105+
Job Description
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Job Description
- As the Head of Delivery Excellence at Zill Consulting, you will be a strategic, results-oriented leader responsible for shaping delivery strategy, standardizing global practices, and driving continuous improvement to support the company's growth plans across geographies including EMEA, APAC, and North America.
**Key Responsibilities:**
- **Strategic Leadership**
- Define and lead the global Delivery Excellence strategy aligned with organizational vision and long-term growth.
- Drive transformation initiatives to scale delivery capabilities, systems, and processes.
- Serve as a key advisor to senior leadership on delivery strategy and risk management.
- **Delivery Performance & Optimization**
- Drive continuous improvement using Lean, Six Sigma, Agile, and DevOps principles to enhance delivery quality, speed, and efficiency.
- Implement structured project and program management practices across the organization.
- Identify delivery bottlenecks and proactively introduce solutions to optimize throughput.
- **Governance & Quality Assurance**
- Establish and enforce governance frameworks to ensure compliance with internal standards, OLAs and SLAs, and regulatory requirements.
- Oversee delivery audits, QA programs, and corrective actions to ensure accountability and consistency.
- **Metrics & Insights**
- Define and monitor key delivery KPIs through standardized dash boarding: project health, customer satisfaction, team utilization, velocity, and cost efficiency.
- Leverage data-driven insights to influence delivery decisions and business outcomes.
- **Stakeholder Engagement**
- Partner closely with global delivery heads, account leaders, and practice leads to align delivery goals with client and business expectations.
- Support pre-sales and client onboarding by showcasing delivery capabilities and maturity.
- **Talent & Capability Building**
- Develop high-performing delivery teams through training, coaching, and knowledge sharing.
- Build a strong succession pipeline by mentoring future delivery leaders.
- Foster a culture of excellence, ownership, and customer centricity.
- Collaborate with HR on recruitment plan and aligning individual KPIs to overall delivery function KPIs.
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**Key Requirements:**
- 15+ years of experience in Delivery Excellence, PMO, or Delivery Leadership roles within IT services or consulting.
- Proven track record of setting up, scaling, or transforming delivery excellence functions.
- Hands-on experience managing annual delivery of $10M+ globally.
- Strong exposure to delivery in EMEA and APAC regions; experience in North American delivery is highly desirable.
- Experience implementing structured metrics mechanisms, KPIs, and governance frameworks.
- Certification in PMP, Six Sigma, Agile, ITIL, or other relevant methodologies (preferred).
- Excellent communication, leadership, stakeholder management, and analytical skills.
**Preferred Qualifications:**
- Bachelors or masters degree in engineering, Computer Science, Business, or related field.
- Experience leading delivery transformation programs in a fast-growing or matrix global organization.
- Strong understanding of digital and cloud-based delivery models.,
Skills
ConsultingManagementStrategic LeadershipStrategyLeanProgram ManagementDelivery ExcellenceSix SigmaGovernanceStrategyTalent BuildingAgileDevOpsCapability BuildingQuality AssuranceRecruitmentMetricsPMODelivery LeadershipStakeholder EngagementProject ManagementIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Zill Consulting is a business and technology consulting firm. Due to the lack of information on the official website about the company description, I am unable to get detailed information about the company's description.
Important dates & deadlines?
Application Deadline
30 Oct 25, 02:10 PM IST
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