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Job Description
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ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.
ZS’s Revenue Management Expertise Center provides operational support to our clients’ revenue management organizations, driving profitable revenue for their hotels. Our team has deep expertise in revenue management systems, revenue management analytics and revenue management strategy and processes. We provide a wide range of services including revenue management support for a portfolio of properties, large scale change management, implementation and rollout design and execution for systems, property-level health checks, automation and reporting. Our team is committed to being a trusted revenue advisor and expert for the hotels and clients we support.
Revenue Analyst
As a Revenue Analyst at ZS you will support your team in maximizing hotel room revenue for the hotels in the program. You will generate analysis of demand factors, competitive positioning and performance, and identify and surface revenue opportunities to hotel teams or portfolio revenue managers. The revenue analyst at ZS assists with communications to hotel teams, including periodic strategy meetings, email communications and report production. You will provide reporting and analysis that pinpoints areas of opportunity for hotels to generate revenue by leveraging all available systems, tools and reporting. You may be assigned to special projects like audits, health checks, system rollouts, change management or building analytical applications as needed.
What You’ll Do
- Prepare reports to support strategy recommendations and provide supporting data
- Identify and prioritize revenue opportunity recommendations to be communicated to the appropriate teams
- Review reports and system outputs to ensure accuracy in pricing, adherence to SOPs, best rate guarantees and other opportunities
- Work with teams to ensure that all changes in strategy have been communicated to property team and are being followed to maximize revenue potential.
- Support revenue strategists to provide full scope of services to participating hotels, including creating, recommending, and evaluating strategic pricing decisions by market segment and channel, building forecasts or budgets, or responding to RFPs.
- Perform system wide, proactive monitoring of Revenue Management Systems, Central Reservation Systems, and Property Management systems’ configuration and usage. Perform reach-out support and training when systems not configured or used optimally.
- Conduct full system audits for underperforming hotels and collaborate with hotel and above property leadership teams to develop action plans targeted at improving performance.
- Participate in team meetings, mentoring sessions, and development opportunities within team wide Revenue Management activities.
- Complete special projects and other responsibilities as assigned based on the needs of the team.
What You’ll Bring
We welcome graduates from any Hotel Management or relevant field of work or an equivalent combination of education and work-related experience. The common denominator in an individual’s success is a strong academic record and evidence of superior analytic skills.
- Innate quality orientation with an eye for detail
- Excellent task management and organizational skills
- Problem solving skills and an ability to think through solutions in a structured environment
- Excellent verbal and written communication skills
- Ability to work in a team environment. Global exposure or experience of having worked in global cross office teams is preferred
- Self-motivated with a willingness to take initiatives with a strong work ethic
- Able to apply high level critical thinking skills to understand and solve complex problems
- Strong business acumen
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ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable.
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
ZS is committed to providing and maintaining a safe workplace. Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/Medical Exemptions can be requested on a limited basis upon hire.
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About Company
ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. We leverage our deep industry expertise, leading-edge analytics, technology and strategy to create solutions that work in the real world. With more than 35 years of experience and 7,000-plus ZSers in more than 25 offices worldwide, we are passionately committed to helping companies and their customers thrive.
Important dates & deadlines?
Application Deadline
27 Aug 22, 12:00 AM IST
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