Please click on the Apply to verify the status of jobs posted more than 15 days ago, as they may have expired. Similar Jobs
Job Description
Bengaluru
Zycus is hiring for an Associate Director- Global Client Training & Change Manager as a change catalyst to be a part of its client learning center - Zycus University . This is a key client-facing role that calls for the identification and implementation of Change Management projects for clients. The Client Change Manager also manages the training operations and will be looked at to stay abreast of practices that continually support user learning requirements & trends.
Responsibilities:
- Create and lead Change Management projects for clients - end to end
- Manage team operations including productivity, performance, learning, and growth
- Manage change activities for, and train clients (Virtual and Onsite) as and when required to step in. This could entail international travel (as per requirement)
- Identify continuous improvement programs for the team, execute and track them for successful completion
- Intervene to conduct Root Cause Analysis & implement Corrective and Preventive actions for any client dissatisfaction, process deviation, or delivery misses
- Stay continually certified on procurement industry practices and Zycus Product suite
- Mentor team to enhance their domain/industry/functional knowledge and delivery
- Audit team and training material for quality of delivery and process, provide feedback, and report along with action plans
- Conduct daily scrums and one on one's to discuss status updates, action plans, and red flags
- Manage mapping and scheduling of the team (including all internal processes for the activity)
- Be available and open to work in Flexible working hours including night shifts
- Track and present Team’s MBOs to Sr. Management, highlight trends and deviations along with Analysis and next steps
Looking to get Placed? Try our Placement Guarantee Plan
Skills
AuditIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Zycus is a leading global provider of end-to-end procurement solutions known for its comprehensive suite of tools designed to enhance procurement processes. Its software solutions assist businesses in automating workflows, optimizing purchasing, and managing supplier relationships efficiently. Zycus Careers offer a promising opportunity for professionals interested in contributing to innovative procurement technologies and solutions. Those who pursue Zycus Careers are immersed in a culture that values innovation, collaboration, and continuous learning. As a company at the forefront of procurement technology, Zycus provides its employees with the resources and opportunities to thrive and make a significant impact in the industry.
Important dates & deadlines?
Application Deadline
29 Nov 22, 12:00 AM IST
Similar Jobs
View All
Don't Miss out any Updates
Subscribe now for the latest job alerts
and never miss an update
.webp){kind=logo}
Director - Product Training And Change Management
Share with
